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Canon printing quality issue

roytom
roytom Posts: 354 Forumite
edited 8 October 2016 at 9:51AM in Techie Stuff
I've used loads of different ink jet printers but this has me stumped.

Cannon MG3250 - I have others within this range that use the 540/541 chipped carts with the colour cart a multi colour combo.

Printing of plain black text (most of what I do) is rubbish - grey-ish and a bit fuzzy, but copying is better.

Except if you select "Business Document" from the printer options. This prints perfect black text, very fast, which shows signs of fast printing artifacts - ie. slightly misalignment of some text. But also on "Business Document" setting it won't do double sided printing which I need.

Clearly these printers can print very well but I suspect that the default setting is using coloured inks to do black text. Is this a plot to get the colour carts replaced as often as possible? It would be an interesting test if I refilled a colour cart with black ink!

Comments

  • kwikbreaks
    kwikbreaks Posts: 9,187 Forumite
    Sounds like time to get a different printer to me.
  • interstellaflyer
    interstellaflyer Posts: 2,066 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    edited 8 October 2016 at 10:50AM
    roytom wrote: »
    I've used loads of different ink jet printers but this has me stumped.

    Cannon MG3250 - I have others within this range that use the 540/541 chipped carts with the colour cart a multi colour combo.

    Printing of plain black text (most of what I do) is rubbish - grey-ish and a bit fuzzy, but copying is better.

    Except if you select "Business Document" from the printer options. This prints perfect black text, very fast, which shows signs of fast printing artifacts - ie. slightly misalignment of some text. But also on "Business Document" setting it won't do double sided printing which I need.

    Clearly these printers can print very well but I suspect that the default setting is using coloured inks to do black text. Is this a plot to get the colour carts replaced as often as possible? It would be an interesting test if I refilled a colour cart with black ink!

    Sounds like an issue with the black cartridge to me, either the printhead is faulty or slightly clogged, try running the printhead clean, those cartridges are normally pretty reliable and the black gives good quality prints. Not sure why it won't do duplex as the machine is capable, are you ticking the double side box?
    I hate football and do wish people wouldn't keep talking about it like it's the most important thing in the world
  • JJ_Egan
    JJ_Egan Posts: 20,281 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    How often do you clean the print heads ??
  • JJ_Egan wrote: »
    How often do you clean the print heads ??

    In normal use, you shouldn't have to unless the printer is left switched off for long periods however, it's always worth starting with a head clean if the print quality is poor.
    I hate football and do wish people wouldn't keep talking about it like it's the most important thing in the world
  • Robisere
    Robisere Posts: 3,237 Forumite
    Ninth Anniversary 1,000 Posts Photogenic Combo Breaker
    In normal use, you shouldn't have to unless the printer is left switched off for long periods however, it's always worth starting with a head clean if the print quality is poor.

    And Alignment.
    I think this job really needs
    a much bigger hammer.
  • roytom
    roytom Posts: 354 Forumite
    I've done all the things suggested, except for buying a new printer, and nothing makes any difference and the printer can print perfectly when used in business document mode.

    I have several of these printers that use the same type of cartridge and the problem exists on most of them. All are used regularly. The print heads, ie. in cart, are clean....
  • roytom wrote: »

    Clearly these printers can print very well but I suspect that the default setting is using coloured inks to do black text. Is this a plot to get the colour carts replaced as often as possible? It would be an interesting test if I refilled a colour cart with black ink!

    No, the default setting is not to use the colour to print black, if you are printing a text document done in Word or similar then anything in black such as text will be printed using the black cartridge. I sell a lot of 540/541 cartridges, both original and ones I've refilled, on the whole they print very well and I certainly haven't come across what you are describing, are you using original Canon cartridges, remanufactured cartridges or refilling yourself?
    I hate football and do wish people wouldn't keep talking about it like it's the most important thing in the world
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