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Mutual exchange advice needed please
kay0601
Posts: 76 Forumite
Hi there. I'm currently in a 2 bedroom housing association flat and have applied to exchange to a 2 bedroom council house. I have a daughter and the woman with the house is on her own.
We applied and my housing association organised an electrical inspection for my flat and went to meet the other tenant. Everything seemed to be going it well.
Then my housing officer went on holiday and in her absence the time period they have to allow or deny an exchange was due to expire. I received a letter stating that the exchange had been denied since the other tenant doesn't require a 2 bedroom place.
I don't understand why they would go through the process instead of sending a letter saying no within a day or two of receiving the application. They could've spared themselves the expense of two electricians coming round to my flat for 45 minutes to inspect everything. The inspection took place on Friday which is the same day the rejection letter is dated.
To me, it seems like they knew they were running out ornate time so they said no in a knee jerk reaction. When I went in today to ask for a copy of their policy they said one doesn't exist and that it falls under their allocation policy. They didn't have any to hand and so are sending me one. I asked to speak to a housing officer but there was no one available. I've been looking into other housing associations and councils and everywhere else seems to allow a person to move to a home with one more bedroom than they require.
Can anyone give me some advice on what my next steps should be? The other tenant also still want some to swap with me if possible.
We applied and my housing association organised an electrical inspection for my flat and went to meet the other tenant. Everything seemed to be going it well.
Then my housing officer went on holiday and in her absence the time period they have to allow or deny an exchange was due to expire. I received a letter stating that the exchange had been denied since the other tenant doesn't require a 2 bedroom place.
I don't understand why they would go through the process instead of sending a letter saying no within a day or two of receiving the application. They could've spared themselves the expense of two electricians coming round to my flat for 45 minutes to inspect everything. The inspection took place on Friday which is the same day the rejection letter is dated.
To me, it seems like they knew they were running out ornate time so they said no in a knee jerk reaction. When I went in today to ask for a copy of their policy they said one doesn't exist and that it falls under their allocation policy. They didn't have any to hand and so are sending me one. I asked to speak to a housing officer but there was no one available. I've been looking into other housing associations and councils and everywhere else seems to allow a person to move to a home with one more bedroom than they require.
Can anyone give me some advice on what my next steps should be? The other tenant also still want some to swap with me if possible.
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