Appeals process Advice please

SamGolding

I sent a letter to appeal a private parking ticket from UKPC using the template on this website which stated that I declined invitation to name the driver and that I wouldn't be entering into communication with them and that this would be the only letter I send until they respond to my points.

I have received another letter from them today asking for drivers name and advising that they cannot answer my appeal until I provide this information and that failure to provide this would leave them with no alternative than to use previous information provided and a POPLA verification code would be provided at this stage.

What does is all mean and what is my next move do I just ignore since I made myself clear in first letter.

Thanks for any help given in advance :beer:

Fruitcake

Complain to the BPA and DVLA about this. As far as I know, the DVLA told the BPA to tell their members to stop asking for driver details.

In a memo to all BPA operators, this is what the BPA told them:
“the following practices may be considered as Code breaches and must not be continued:
• Asking the motorist to enter into additional correspondence to obtain a POPLA code
• Failing to include a correct and/or valid POPLA Code within the Rejection correspondence
• Issuing a POPLA Code with a date identifier which is significantly different from the date of rejection
• Appearing to indicate that the issue of a POPLA Code is conditional on driver details being supplied “

Umkomaas

Please send a complaint to Theresa May (and others) as per the following thread and show us a copy of it. It is important that those who are currently suffering at the hands of PPCs can give a first-hand account to politicians. Seeing that you are committed to exposing this scourge will encourage regulars to help you. The forum is overwhelmed with cases, and our time is limited, so help us to help you.

https://forums.moneysavingexpert.com/discussion/5524754

This is what the BPA told PPCs (at the behest of the DVLA) - so copy your complaint to the DVLA (as per Fruitcake's advice above).

“the following practices may be considered as Code breaches and must not be continued:
• Asking the motorist to enter into additional correspondence to obtain a POPLA code
• Failing to include a correct and/or valid POPLA Code within the Rejection correspondence
• Issuing a POPLA Code with a date identifier which is significantly different from the date of rejection
• Appearing to indicate that the issue of a POPLA Code is conditional on driver details being supplied “

SamGolding

Thank you for replies do I not send them any further information then and just forward copies of everything to BPA and DVLA instead ??

Fruitcake

SamGolding wrote: »

Thank you for replies do I not send them any further information then and just forward copies of everything to BPA and DVLA instead ??

No, you do not contact the scammers until they either cancel (unlikely) or give you a PoPLA code.

Please do send the complaints ASAP as advised by Umkomaas.

Coupon-mad

As above, make complaints to drop them in it but ignore the driver's name request as long as this is your car (not a company one) because these days, UKPC apply to the DVLA for keeper data if a person doesn't state who the driver was...that is fine as long as the keeper on the V5 is you anyway.