We're aware that some users are experiencing technical issues which the team are working to resolve. See the Community Noticeboard for more info. Thank you for your patience.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

Log book not stamped when service done on purchase

Options
2»

Comments

  • hennerz wrote: »
    And at the very most?
    A signed and stamped letter stating that the service "was carried out to the requirements of the manufacturers approved maintenance schedule using parts and materials, the quality of which are equal to or better than Ford branded parts"
  • rich13348
    rich13348 Posts: 840 Forumite
    Seventh Anniversary 500 Posts Combo Breaker
    Phone the service department see if they will allow you to post the book to be stamped.
    I did this with my car when the car was provided with no service book. I sent it recorded delivery with a recorded delivery envelope with return address and covering letter so they just had to stamp the book and stick it in the other envelope.
  • Also you could try visiting any franchised Ford dealer and ask them what is in the service record. Maybe they won't print stuff out for you, but at least you would know what any future owner would find out.
  • arcon5
    arcon5 Posts: 14,099 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker
    :rotfl:
    hennerz wrote: »
    I didn't even know there was an online record. Looks like you have to write to the DVLA and pay £5 to get this. No online access?

    I'm. It sure what your looking at but it doesn't sound right as afaik dvla don't hold service history of any kind
  • Iceweasel
    Iceweasel Posts: 4,877 Forumite
    Part of the Furniture 1,000 Posts Photogenic Combo Breaker
    hennerz wrote: »
    I didn't even know there was an online record. Looks like you have to write to the DVLA and pay £5 to get this. No online access?

    I don't think that the DVLA have any such records.

    As 'Goldenyears' says any Ford franchised dealer should be able to check the car's service history from the VIN Nr.

    But I would push hard to try to get the service book stamped - the journey to car supermarket could be well worth it.

    Does that invoice you have say which service or what work was done and at what mileage?
  • hennerz
    hennerz Posts: 172 Forumite
    Phoned and spoke to the car supermarket garage today and their systems don't show it as having been serviced! !!!!!!!? I told them I would call them back later today.

    The receipt clearly shows a service, I definitely waiting 1.5 hours in their cafe while the car was in the garage for something.... What should I do now?
  • fred246
    fred246 Posts: 3,620 Forumite
    Sixth Anniversary 1,000 Posts Name Dropper
    The only way to know if a car has been serviced is to do it yourself.
  • Herzlos
    Herzlos Posts: 15,843 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    hennerz wrote: »
    I wouldn't mind doing the drive if I could take my new car, but I imagine they might want to see the original car?

    Nah they don't need to see the car, just the service book. All they'll do is look up the reg number on a computer and do the stampes.
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 350.8K Banking & Borrowing
  • 253.1K Reduce Debt & Boost Income
  • 453.5K Spending & Discounts
  • 243.8K Work, Benefits & Business
  • 598.7K Mortgages, Homes & Bills
  • 176.8K Life & Family
  • 257.1K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.