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How much money should I accept?

Patrick_Bora
Patrick_Bora Posts: 5 Forumite
Hello,

I have received a settlement of £3450 from Barclays for two loans which had PPI added to them - one loan was for two years and was taken out in 2001, the other on was for six years and was taken out in 2002. The money was paid straight into my account by Barclays, but I was not asked if I agreed with this settlement price. Do you think the offer is too low and should I ask them to revise the offer?

Also, I am waiting for MBNA to make me a sttlement offer for a crdit card which I was paying PPI on for ten years and started in1998. What is the minimum I should accept.

Thanks
Patrick
«1

Comments

  • [Deleted User]
    [Deleted User] Posts: 35,242 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    Why is it too low? It is a refund of what you paid, plus interest.

    How much were you looking for?

    The minimum you should accept is the amount you are due.
  • Patrick_Bora
    Patrick_Bora Posts: 5 Forumite
    edited 4 October 2016 at 12:11PM
    I do not know how much I'm due that's the problem - how do you work it out? A friend of mine said that Barclays will offer you a standard price of £3500 and you need to ask them to revise the offer taking into account the interest due since the date the loan ended. Is this correct?
  • Nasqueron
    Nasqueron Posts: 10,817 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    You don't haggle over this and get more on a second offer, you get back a refund of what you paid + associated interest, it is a defined refund method and you do not get a penny more unless it is a circumstance where they had to estimate and you have documentary proof otherwise

    Sam Vimes' Boots Theory of Socioeconomic Unfairness: 

    People are rich because they spend less money. A poor man buys $10 boots that last a season or two before he's walking in wet shoes and has to buy another pair. A rich man buys $50 boots that are made better and give him 10 years of dry feet. The poor man has spent $100 over those 10 years and still has wet feet.

  • [Deleted User]
    [Deleted User] Posts: 35,242 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    No. That's not correct. The refund is based on what you paid plus interest.

    If they don't have records of all your payments, and neither do you, then they may need to make some assumptions.
  • Okay thanks.
  • Patrick_Bora
    Patrick_Bora Posts: 5 Forumite
    edited 4 October 2016 at 12:24PM
    When I spoke to someone at MBNA Bank they instantly pulled up my old account and said I had been paying PPI for a period of ten years - so they have all my information. I am confused as to what to accept as a offer form them know.
  • Nasqueron
    Nasqueron Posts: 10,817 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    Again, it is a defined refund process, they are required to follow the rules and refund the money you paid with associated interest

    Sam Vimes' Boots Theory of Socioeconomic Unfairness: 

    People are rich because they spend less money. A poor man buys $10 boots that last a season or two before he's walking in wet shoes and has to buy another pair. A rich man buys $50 boots that are made better and give him 10 years of dry feet. The poor man has spent $100 over those 10 years and still has wet feet.

  • [Deleted User]
    [Deleted User] Posts: 26,612 Forumite
    Eighth Anniversary 10,000 Posts Name Dropper Photogenic
    I am confused as to what to accept as a offer form them know.
    Credit card PPI is based on the amount outstanding each month. If you regularly paid off your credit card debt then you will have paid very little PPI even if you had it for ten years.

    Without statements, it's impossible for anyone here to know what you paid and so how much you will be refunded.

    You should ignore "friends" who tell you banks make "standard" offers. The redress is defined as a full refund plus 8% simple interest and any associated interest. You will get no more (and no less).
  • Patrick_Bora
    Patrick_Bora Posts: 5 Forumite
    edited 4 October 2016 at 12:32PM
    The person who gave me this information is a Bank Manager for Barclays and should know what they're talking about more than us.
  • [Deleted User]
    [Deleted User] Posts: 35,242 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    The person who gave me this information is a Bank Manager for Barclays and should know what there talking about more then us.

    You'd have hoped so, wouldn't you...
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