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Appliance warrantee expired and discovered a problem! :/

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mossy
mossy Posts: 1,263 Forumite
Part of the Furniture Combo Breaker
edited 3 October 2016 at 5:18PM in Consumer rights
Hello, can anyone help.

I bought an appliance last September. Discovered a problem with it (nothing serious, but it needs fixing - seal is coming away).

Went to get my warrantee paperwork out and realised it expired almost a month ago, to the day!! :cry:

My question is this?

I purchased it on a Post Office credit card (Platinum card, in case it makes a difference).

Because it was purchased on a credit card, is there a chance that I might have been automatically covered by the credit card for some kind of additional warrantee? Does that make sense? I know sometimes there are perks to buying with a cc.

I'm thinking it may be a shot in the dark, but I know sometimes you do get added benefits.

Does anyone know? I suppose I could contact the appliance company but I suppose they will probably say tough luck.

Any thoughts or advice welcome. :)
Saving for Disney again, oops why book one Disney holiday when you can book two!
:starmod: Emergency Fund Savings - #148 - £10/£1000 1% :starmod:
:xmastree:#083 SPC6 £63 - SPC7 £90 - SPC8 £63 - SPC9 £54 - SPC10 £26 - SPC12 £70 :xmastree:

Comments

  • wealdroam
    wealdroam Posts: 19,180 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    edited 3 October 2016 at 10:14PM
    mossy wrote: »
    Hello, can anyone help.

    I bought an appliance last September. Discovered a problem with it (nothing serious, but it needs fixing - seal is coming away).

    Went to get my warrantee paperwork out and realised it expired almost a month ago, to the day!! :cry:

    My question is this?

    I purchased it on a Post Office credit card (Platinum card, in case it makes a difference).

    Because it was purchased on a credit card, is there a chance that I might have been automatically covered by the credit card for some kind of additional warrantee? Does that make sense? I know sometimes there are perks to buying with a cc.

    I'm thinking it may be a shot in the dark, but I know sometimes you do get added benefits.

    Does anyone know? I suppose I could contact the appliance company but I suppose they will probably say tough luck.

    Any thoughts or advice welcome. :)
    Now that you have been on MSE forums for over eleven years it is time for you to read MSE's Consumer Rights guide. ;)

    In there you will discover that you have up to six years to seek a remedy from whoever sold the thing to you.

    You might also want to look at MSE's Section 75 document to find out about credit card 'perks'.
  • Meepster
    Meepster Posts: 5,955 Forumite
    Are we talking about a seal on an oven or washing machine door?
    If it looks like a duck, and quacks like a duck, we have at least to consider the possibility that we have a small aquatic bird of the family anatidae on our hands

  • theonlywayisup
    theonlywayisup Posts: 16,032 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Have you contacted the company you purchased from or perhaps the manufacturer?
  • mossy
    mossy Posts: 1,263 Forumite
    Part of the Furniture Combo Breaker
    Thanks for the replies. It is the seal on the fridge door. It has come away from the door, you can push it back in again but as soon as you close the door and reopen it, the pressure sucks it back out again.

    Yes as a seasoned MSE'r I should probably take a look at that link. :D;) Thank you everyone. :)
    Saving for Disney again, oops why book one Disney holiday when you can book two!
    :starmod: Emergency Fund Savings - #148 - £10/£1000 1% :starmod:
    :xmastree:#083 SPC6 £63 - SPC7 £90 - SPC8 £63 - SPC9 £54 - SPC10 £26 - SPC12 £70 :xmastree:
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