Returning multiple items from same seller

Flying_Lemon

I bought a number of items in different sizes via one seller on eBay. None of the items are suitable, but I'm having problems following the return procedure as I'm unable to return the order as a whole - if I could simply pop them all back in the envelope they arrived in, I could post it it back via MyHermes for £6, but as eBay is asking me to return each item separately (in four lots) I'm looking at £24 for the return postage.

Is there any way around this?

pappa_golf

None of the items are suitable


not suitable for you , or not fit for purpose?

Flying_Lemon

Well the quality isn't great but they were cheap, so I'll take that on the chin and say not suitable for me.

Flying_Lemon

It's a business seller and I meet their criteria for a return.

ballisticbrian

You can put the same tracking number on each return, but I'm wondering if you're asking about buying the return postage through eBay which I don't know much about.

iammumtoone

pappa_golf wrote: »

None of the items are suitable


not suitable for you , or not fit for purpose?

What does it matter, as long as its a business seller the buyer has the right to return for any reason (as long as they are in the time frame and pay return p&p)

DD265

From what I've seen you only get charged for the postage label when it's actually used.

So go through the eBay returns process for all four items and either use one of the labels for the four items together (if that's reasonable and they'd fit on the service) or go buy your postage elsewhere.

theonlywayisup

iammumtoone wrote: »

What does it matter, as long as its a business seller the buyer has the right to return for any reason (as long as they are in the time frame and pay return p&p)

What does it matter?

I think the poster was trying to ascertain if 'not suitable' meant they were a SNAD type return or a change of mind.

If it was a case of not being suitable because they were a different colour than advertised, then the seller will pay the return charges.

iammumtoone

theonlywayisup wrote: »

What does it matter?

I think the poster was trying to ascertain if 'not suitable' meant they were a SNAD type return or a change of mind.

If it was a case of not being suitable because they were a different colour than advertised, then the seller will pay the return charges.

OK i that your point but I didn't read the OP as that.

The OP said the items weren't suitable, i took that to be as they are not suitable, If they were not as described/miss sold I would have expected the OP to describe them as such.

theonlywayisup

iammumtoone wrote: »

OK i that your point but I didn't read the OP as that.

The OP said the items weren't suitable, i took that to be as they are not suitable, If they were not as described/miss sold I would have expected the OP to describe them as such.

It's best not to take anything as 'read' on this board, certainly where Ebay is concerned.

Something may not be suitable to a first time eBay because it came with 3 legs when it needed 4.....etc etc. Having been here long enough to see some of the most bizarre threads, I never cease to be amazed.