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Car Insurer giving wrong advice

2»

Comments

  • Quote ''I understand the depreciation point, it's just that a few people have said to me that you usually get 6-12 months on a brand new car where your insurance will replace your vehicle if it's stolen or written off in an accident that wasn't your fault''

    I agree PROVIDED it is enclosed in your policy.

    No two policies will be alike - some will offer this as the % of claimants will be low and you think you are getting something for nothing.
  • The 6-12 month cover you mention above is the new car cover which a couple of people have suggested. Not all policies cover this, only you can tell by looking through your policy document.

    If you haven't claimed in the policy period, as suggested it sounds like you've been mis-advised when it came to your right to cancel. Start a formal complaint.
  • csgohan4
    csgohan4 Posts: 10,600 Forumite
    Ninth Anniversary 10,000 Posts Name Dropper Photogenic
    Send a complaint to the Gap insurers and your main insurers as especially the Gap insurers should pay out
    "It is prudent when shopping for something important, not to limit yourself to Pound land/Estate Agents"

    G_M/ Bowlhead99 RIP
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