purchased a item and forgot to register.

ziceman

purchased a triton 11000w thicknesser for £280 4 months ago and it started smoking and stopped.

i phoned the company i bought it from and they refuse to fix it unless i pay as i had not registered it 30 days from purchase.

where do i stand on this is it a case of forgot and now regret.

thanks for reading.

JJ_Egan

The vendor is entirely responsible they have no right in UK law to demand registration .
See stickies top of the page ref Sale Of Goods Act/ Consumer Regulations .

shaun_from_Africa

What exactly is a thicknesser used for? Is it a DIY/hobbyist tool or something that you use for work purposes? (this makes a big difference as to your rights).

Le_Kirk

Is it really 11 kW?

agrinnall

I'd never heard of a thicknesser either but it was easy enough to find, for example:

https://www.machinemart.co.uk/c/planer-thicknessers/

I'd guess that it's really 1100W and the OP contains a typo. The lower priced models seem to be aimed at home use.

cajef

Le_Kirk wrote: »

Is it really 11 kW?

Think they may have added an extra nought.:D

https://www.amazon.co.uk/Triton-TPT125-Planer-Thicknesser-317/dp/B008JEL6KC

ziceman

Sorry typo 1100w, it is diy jobs.

neilmcl

Who did you purchase it from?

wealdroam

Take it back to Screwfix and point out to them that during the first six months from sale it is for them to prove that the thing is not inherently faulty.

You may need to remind them that you made the purchase as a consumer not as a tradesperson.

If you return it with proof of purchase, they cannot refuse to supply a remedy, beit a repair, replacement or refund, unless they prove that it was not faulty at the time of the sale.

George_Michael

wealdroam wrote: »

Take it back to Screwfix and point out to them that during the first six months from sale it is for them to prove that the thing is not inherently faulty.

Was it purchased from Screwfix?

wealdroam

George_Michael wrote: »

Was it purchased from Screwfix?

At the price mentioned, I would say almost certainly.