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Tesco Direct Debits

Have set up four direct debits for my NatWest current account with four seperate Tesco accounts, but for some reason the mandates aren't showing up yet, even though I set them up last Friday!

In previous experience, the mandates usually show up on online banking within 2-3 working days.

Any ideas why this may not have happened yet?

Thanks!

Comments

  • Are these all your accounts? Do you mean standing orders?
  • System
    System Posts: 178,364 Community Admin
    10,000 Posts Photogenic Name Dropper
    Yes, all my Tesco Internet Saver accounts, no definitely direct debits which are used to pull funds from the current account.
    This is a system account and does not represent a real person. To contact the Forum Team email forumteam@moneysavingexpert.com
  • National_Debtline
    National_Debtline Posts: 7,998 Organisation Representative
    Tenth Anniversary 1,000 Posts Combo Breaker
    Hi Nath27,


    If the direct debits are not showing on NatWest or Tesco (and I would expect them to show on the Tesco list as that is the bank they are coming from) then I would suggest you call the bank to query it. Hopefully it is just a simple admin error.


    Laura
    @natdebtline
    We work as money advisers for National Debtline and have specific permission from MSE to post to try to help those in debt. Read more information on National Debtline in MSE's Debt Problems: What to do and where to get help guide. If you find you're struggling with debt and need further help try our online advice tool My Money Steps
  • System
    System Posts: 178,364 Community Admin
    10,000 Posts Photogenic Name Dropper
    Thanks for the reply Laura - I will give NatWest a ring and see what they say, I have never had this problem with any other bank before.

    Have just realised I have put this thread in the wrong place on the forum! Doh!
    This is a system account and does not represent a real person. To contact the Forum Team email forumteam@moneysavingexpert.com
  • When I set up new direct debits on my NatWest account they do not show until the first payment has been taken, which is annoying.
  • TheShape
    TheShape Posts: 1,895 Forumite
    Ninth Anniversary 1,000 Posts Name Dropper Combo Breaker
    I set-up two DDs from Tesco, one each for Internet Saver and Instant Saver. Both show in my Nationwide online account. I can't see from there what date they are due or the amounts.
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