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Consumer Rights Act 2015

Mersey_2
Mersey_2 Posts: 1,679 Forumite
edited 27 September 2016 at 4:01PM in Consumer rights
A useful synopsis of the new Act, for the person who asked last month (sorry I forgot the poster's name):



www.moneywise.co.uk/scams-rip-offs/consumer-protection/consumer-rights-act-2015-guide

- especially the now statutory right to a refund if you return faulty goods within 30 days.
Please be polite to OPs and remember this is a site for Claimants and Appellants to seek redress against their bank, ex-boss or retailer. If they wanted morality or the view of the IoD or Bank they'd ask them.

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