Need some advice please - new car

rainbowfairydust

I bought another car today and i discovered that the key fob doesnt work ( til after i left the dealer - the car was on the forecourt and he drove it outside for me ) . I realised when i got home and tried to lock the car when i got home. (I should say its possible to lock the car using the key in the door).
I called the dealer who said its probably the battery - took the car to halfords who couldnt help who suggested another place to me. They took a look and advised me it is the actual fob that needs to be replaced ( quoting me £75 to get it replaced).

When i called the dealer they basically told me to get lost and that its now my problem to sort out. I feel very peeved because i wasn't told about this (at any point during negotiation on price etc) and they obviously knew because how else would they have locked the car.
So my question is - am i right to be peeved? Is it my responsibility to pay for a new fob? Or should this be down to the dealer? I dont really know what to do?

bryanb

Does the spare key fob work?

rainbowfairydust

bryanb wrote: »

Does the spare key fob work?

there was only one set of keys given to me.

Fat_Walt

rainbowfairydust wrote: »

there was only one set of keys given to me.

So you bought a car with no spare key?

Was it advertised with remote central locking?

How much did you pay?

Make and model?

rainbowfairydust

Fat_Walt wrote: »

So you bought a car with no spare key?

Was it advertised with remote central locking?

How much did you pay?

Make and model?

Yes - there was just one set of keys.

I cant recall - i just looked for the advert and its been removed so i cant check. Paid £1400 - its an automatic 2005 corsa. ( i realise this is a lot but smaller engine auto's are less easy to come by).

facade

First off, you should never ever buy a car with only one key, make sure you ask about the spare key when negotiating the sale, but now that you have, £50 is cheap to supply and code a replacement fob.

You really need a spare key too, which is likely another £50 from a third party (£200 or so from Vauxhall)

If you dismantle the fob, you will likely find that the tiny surface mounted switch has come off the circuit board, and can be soldered carefully back on.

As said above, if it wasn't advertised as "remote locking" then you won't get very far expecting Daleys to sort it, and it is hardly a reason to reject as the car drives and locks perfectly without it.

motorguy

Unfortunately these things should have been checked and negotiated prior to purchase (including the lack of a second key).

Whilst in a perfect world every car dealer should pay for every minor issue on every car of every age, i dont think you've much hope of extracting what might be half his net profit out of the dealer on an 11 year old car.

You should use one of the key repair services on ebay for about £25. Search for "vauxhall corsa key repair".

rainbowfairydust

Thanks for the advice. Lesson learnt for sure. ( for me) but for taking the time to reply

Clive_Woody

Did you pay any of the cost on a credit card? If even just £1 towards the deposit you have section 75 protection you can fall back on

arcon5

Clive_Woody wrote: »

Did you pay any of the cost on a credit card? If even just £1 towards the deposit you have section 75 protection you can fall back on

You don't have 'extra' rights over and above consumer rights though. Just they are equally liable for breach of contract including implied terms.

The point here is op doesn't have any rights

AdrianC

11yo car. Remote fob not working is definitely fair wear and tear. If you can prove remote locking was explicitly advertised, then you probably have a claim - but for that small an amount, there are far better uses of your time and blood pressure.