Not fit for purpose only discovered after 4 months.

naedanger

iammumtoone wrote: »

Not sure how I prove it. if the retailer tries them on and tests them they will see but I won't know that they have done this, they could tell me they tried them and they were fine.

I will see what they say and if no joy maybe try the manufacturer I have noting to lose so its worth a shot but I won't get my hopes up.

If the fault is self evident then if they don't agree to settle you can take the matter to court. I would assume you could then produce the goggles as evidence to support your case, or you could take photos that illustrate the faults.

[Deleted User]

iammumtoone wrote: »

I will email the retailer to see what they have to say, they do state no return of swimming goggles, I suspect that is allowed due to hygiene reasons.

Cross any "dispute" bridge when you come to it. Why are you E-Mailing the retailer? Can't you take the goggles into a physical store?

The "no return" policy would not apply to faulty items.

bod1467

I suspect OP bought them online, hence why emailing?

arcon5

Faulty or just not suitable for op is the question?

[Deleted User]

bris wrote: »

Like trainers it can take a few makes and models to get the right ones, it doesn't hurt to try but don't hold your breath.

Unless you're using them underwater.

SuperHan

Moneyineptitude wrote: »

No need to go to the manufacturer. The retailer has the liability.

True, but that doesn't mean they will offer the most efficient or the desired response. There's every chance the retailer would offer a repair, but the manufacturer may replace no questions asked.

Just because the retailer has the liability doesn't mean they are the only ones who can offer a remedy...

PasturesNew

I don't mean to be rude, just checking, for clarity ...

You do know how to use goggles I presume, so they don't leak?

I mean the whole water/seal thing. You don't just put them on, the rubbers have to be wetted, wiped with a finger, fitted, pushed to seal ... then you swim.

Just checking, not calling you an idiot.

iammumtoone

PasturesNew wrote: »

I don't mean to be rude, just checking, for clarity ...

You do know how to use goggles I presume, so they don't leak?

I mean the whole water/seal thing. You don't just put them on, the rubbers have to be wetted, wiped with a finger, fitted, pushed to seal ... then you swim.

Just checking, not calling you an idiot.

Yes I did know this, they came with instructions and I remember from my days when I swan regularly (used normal goggles then as I could still see without my glasses).

I emailed the seller and they said the same about fitting, they did offer some other tips so I will give it another go but that won't be until a couple of weeks before I can try again.

The water only came in one eye it seemed to be the force of hitting the water when it occurred so it is either the seal around my eyes or leaking from the front. I am fairly sure I got a seal as they kind of sucked my skin away a bit when I kept taking off to adjust, but I will admit to it being a long time since I swam properly.

I have been thinking about it and bris is also right different styles suit different people. I don't know what to do I doubt I will get anything back for this pair and I really can't afford to keep buying until I find a suitable pair. Its not something you can test beforehand. I think the only option is to not take up swimming or get used to swimming without them, at least I could still have them on the top of my head so I could pull them down when I need to see

PasturesNew

iammumtoone wrote: »

Its not something you can test beforehand. I think the only option is to not take up swimming or get used to swimming without them, at least I could still have them on the top of my head so I could pull them down when I need to see

Presumably it's the rubber part that's failing .... I don't know if you can buy replacement rubber bits - might be worth seeing if that's possible.

It might be that your facial shape doesn't suit the sealing portion - and maybe a chunkier/fatter rubbery bit will enable you to get that snug fit. Worth checking that angle out.

I never got on with goggles as I've a narrow face. This means that the eye pieces are so wide, by comparison, that there's not a lot at the edges for the rubber stuff to "grip" to.

iammumtoone

PasturesNew wrote: »

Presumably it's the rubber part that's failing .... I don't know if you can buy replacement rubber bits - might be worth seeing if that's possible.

It might be that your facial shape doesn't suit the sealing portion - and maybe a chunkier/fatter rubbery bit will enable you to get that snug fit. Worth checking that angle out.

Thank you that is a good suggestion, I wonder if I could find some standard googles that are suitable and change the 'lenses' to my prescription ones. I might investigate that. If I stick to the same manufacturer it might work.