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Smart Parking Charge Notice

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  • beamerguy
    beamerguy Posts: 17,587 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    Mike313 wrote: »
    Just a quick update.

    Went to M & S earlier....and surprisingly the Manager was really helpful. He said a few of their customers had been fined previously and they were able to get them cancelled....so he would try his best for me.

    So fingers crossed.

    OK, that's the way to do it.
    Keep on top of the manager and ensure you get in writing/email.

    Given the reputation of Smart and they were kicked out of Asda, I thought M&S would have more sense than to employ these vermin.

    There you go, something to remind M&S head office of if the manager fails you, I think you will be OK, unlike some of these retailers M&S really do want your business and respect customers.
  • Umkomaas
    Umkomaas Posts: 43,402 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Mike313 wrote: »
    Just a quick update.

    Went to M & S earlier....and surprisingly the Manager was really helpful. He said a few of their customers had been fined previously and they were able to get them cancelled....so he would try his best for me.

    So fingers crossed.

    Why don't you email the manager you spoke with, thank him for intervening and agreeing to cancel the PCN issued to you..

    Ask if he wouldn't mind just confirming that agreement with a quick reply to this (your) email. Thank him for his time; you can well imagine how busy he is as a store manager and you appreciate the attention he has already given you.

    This may, realistically, be the way of getting something in writing, which might prove invaluable in due course'.
    Please note, we are not a legal advice forum. I personally don't get involved in critiquing court case Defences/Witness Statements, so unable to help on that front. Please don't ask. .

    I provide only my personal opinion, it is not a legal opinion, it is simply a personal one. I am not a lawyer.

    Give a man a fish, and you feed him for a day; show him how to catch fish, and you feed him for a lifetime.

    Private Parking Firms - Killing the High Street
  • Mike313
    Mike313 Posts: 55 Forumite
    Eighth Anniversary 10 Posts Combo Breaker
    edited 3 October 2016 at 6:44PM
    Not a bad idea to be honest.
    He took a photocopy of the PNC, and we exchanged contact numbers and he said he would be on touch asap.

    Sure I could find his email address somewhere though :)
  • Mike313
    Mike313 Posts: 55 Forumite
    Eighth Anniversary 10 Posts Combo Breaker
    UPDATE

    Hi guys,

    just thought I would update this....

    The M & S Manager...true to his word got the PCN cancelled for me :)....so happy days!!

    Thanks a million to you all for the IAG given....Its well appreciated!!!
  • Brilliant news! It's great when companies actually care about their customers.....if only those who instigated the PPC's overtaking the land would rethink!
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