Any idea why my phone always thinks the SIM card has been removed

HurdyGurdy

My HTC phone is away being fixed at the moment, and I am having to use my old handset in the meantime.

It is a Samsung Galaxy S4, and I am now remembering why I was so desperate to get rid of it at last upgrade time!

At least 10 times a day (not a word of exaggeration), it tells me that the SIM card has been removed and the phone won't work until it is restarted.

Any ideas what is causing this, and how I can stop it from happening, please?

esuhl

Probably a lose connection between the phone and SIM. Or maybe grime on the contacts.

You could try getting some isopropyl alcohol and using cotton-buds to clean the contacts.

Or see if there's anything holding the SIM in that has bent out of place and can be bent back.

I suppose it could also be some kind of software issue that might be fixed by doing a factory reset...?

paddyrg

Poorly SIM, poorly phone.

If the SIM works fine in the other phone, likely a dirty or imperfect connection.

AndyPix

As above, cleaning the sim card (the gold surface) will most likely fix this issue