HSBC Advance Opening Timescale

ceepan

I applied for the HSBC Advance account at lunchtime on Monday (looking to earn the £150 for switching). The web page said that the application had been accepted and gave me a reference number. It also suggested that somebody would contact me within 2 days. I haven't heard anything (not even an email confirmation). Does anybody know if I should be expecting a call or just some paperwork in the post?

Thanks,
Paul

ratechaser

There's another thread somewhere on this but basically HSBC were by far the slowest and least communicative of all the accounts I've opened this year (which is a lot )

I recently applied for a currency account to go alongside it - 3 days was the estimate on the website. It took 5 weeks.

So I wouldn't hold your breath...

ceepan

Thanks for the heads up.

Paul

pmk741

I applied last Wednesday got a message saying they will contact me in 5 days and I got something in the post to sign yesterday....

bravotango

Using your reference number....

Why not give them a call?

Or

Pop into a branch to see if they can see your application?

Katiehound

Switched an account to HSBC last year and from what I read here on the forum it was heaps quicker to go into the bank- made an appointment on the phone for 1st appt. Subsequent appts made locally.
Just check beforehand to see what documents you need to take.
Everything printed whilst you wait (reams of it!) and no need to wait for the post to be delivered .Very helpful bank staff too.

TraySelect

I applied for the HSBC Advance on 9 Sept.
They told me on the phone just now they'd turned me down - I 'didn't meet their internal scoring' something or other.
My net monthly income exceeds the required monthly pay-in.
I wonder if my opening about 12 current accounts [including First Direct and M&S] this year has something to do with it.
My MSE Credit Club feedback said I might consider reining in my applications for a while, and I think that's pretty much on the mark

ceepan

bravotango wrote: »

Using your reference number....

Why not give them a call?

Or

Pop into a branch to see if they can see your application?

I tried to call them and just ended up on hold for 20 minutes. I gave up after that.

ceepan

Katiehound wrote: »

Switched an account to HSBC last year and from what I read here on the forum it was heaps quicker to go into the bank- made an appointment on the phone for 1st appt. Subsequent appts made locally.
Just check beforehand to see what documents you need to take.
Everything printed whilst you wait (reams of it!) and no need to wait for the post to be delivered .Very helpful bank staff too.

There isn't an HSBC branch within 30 miles so going into the bank isn't that convenient.

SA96

Hang in there, you'll get something in the post shortly and It should be a signature request for their own records.

hugheskevi

One thing to be careful about is the requirement for the £150 incentive that the account switch is completed within 30 days of the account being opened.

That 30 day period relates to switch being fully complete, not the date you start the switching process, which is usually a week or so earlier, so it doesn't leave much time for delays, etc, so be sure to start the switching promptly.