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Big Broadband warehouse?

d4rr3n
d4rr3n Posts: 43 Forumite
Seventh Anniversary 10 Posts Combo Breaker
in Phones & TV
I was comparing prices of fibre broadband and came across a company called "Big Broadband warehouse" 38mb 18 month contract and the price is good too so I phoned up. The guy I spoke to said I would be dealing with him directly and anytime I rang it would be him I would be speaking to. I thought this must be a small company...anyway I wanted to know if anyone here had had experience with this company. Their info came up when searching a well known comparison site so I guess they must be vetted?

Comments

  • boliston
    boliston Posts: 3,012 Forumite
    Part of the Furniture 1,000 Posts Photogenic Combo Breaker
    17 pounds a month line rental seems quite a lot - I would be wary of any provider that insists you rent their (often overpriced) line. Also why a 2 year lock in?
  • d4rr3n
    d4rr3n Posts: 43 Forumite
    Seventh Anniversary 10 Posts Combo Breaker
    boliston wrote: »
    17 pounds a month line rental seems quite a lot - I would be wary of any provider that insists you rent their (often overpriced) line. Also why a 2 year lock in?

    17 pounds line rental is what all of the providers I seen were charging. Total is 22 pounds a month for 38Mb, its cheaper then most the other providers.

    I dont know why 2 years lock in but I wouldn't mind paying 22 a month for 2 years anyway.
  • boliston
    boliston Posts: 3,012 Forumite
    Part of the Furniture 1,000 Posts Photogenic Combo Breaker
    the worry about a lock in would be getting out if the service was poor such as peak hour slowdowns, bad latency, packet loss and suchlike as well as "traffic shaping" which is the work of the devil!
  • Peter_k
    Peter_k Posts: 2 Newbie
    edited 20 October 2016 at 10:16AM
    I transfered my service from EE to the Big Broadband Warehouse. I signed up for their 76Mbs Fiber-Optic broadband with weekend calls for £12 a month plus £16.99 line rental.

    I had a couple of problems at the beginning of the service, I don't know who's fault, but everything is fine now, I'm getting 74.3Mbs. Thanks David.
  • JJ_Egan
    JJ_Egan Posts: 20,281 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Advice don't stop the DD on a lawful contract .
  • Peter_k
    Peter_k Posts: 2 Newbie
    They have not supplied what I ordered, have they not broken the contract?
  • teddysmum
    teddysmum Posts: 9,533 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    boliston wrote: »
    17 pounds a month line rental seems quite a lot - I would be wary of any provider that insists you rent their (often overpriced) line. Also why a 2 year lock in?
    Most charge around £17, BT quite a bit more, unless you use a rental saver offer.
This discussion has been closed.
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