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"Your email address has been stolen" email from Garlik Datapatrol

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  • victor2
    victor2 Posts: 8,132 Ambassador
    Part of the Furniture 1,000 Posts Name Dropper
    J_B wrote: »
    Sorry - confused dot com - log into my email account and change the password???

    :)
    Assuming you are using, or have access to, an online "webmail" service, that is where you login and look for the option to change your password.
    If you are also using a client such as the built-in ones for Android, Apple and (some versions of) Windows, that will then need its password changing to your new one as well.

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  • J_B
    J_B Posts: 6,810 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    victor2 wrote: »
    Assuming you are using, or have access to, an online "webmail" service, that is where you login and look for the option to change your password.
    Done - cheers
    victor2 wrote: »
    If you are also using a client such as the built-in ones for Android, Apple and (some versions of) Windows, that will then need its password changing to your new one as well.
    Thunderbird on W10 PC
    K9 Mail on Android phone and Kindle

    :)
  • janehp
    janehp Posts: 17 Forumite
    Part of the Furniture Combo Breaker
    I used the site haveibeenpwned to check as my email was recently hacked and the site showed it was a linkedin account I set up years ago but have never used. My email password has always been different to any others but it is possible the linkedin password was one I used for a number of other sites and is still in use. (I know not a good idea and need to change them!)

    Is it the linkedin password they have obtained and/or my email password?

    Thanks
  • almillar
    almillar Posts: 8,621 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    It's the linkedin password they have. Obviously they could try it elsewhere, so you should change that password anywhere you use it. If your email password has always been different, it's safe.
  • AndyPix
    AndyPix Posts: 4,847 Forumite
    Fifth Anniversary 1,000 Posts Name Dropper Photogenic
    These days I use sticky notes to record all my passwords so I don't forget them, and nobody can see them unless they are logged in as me.


    But all it takes is 5 minutes at your computer with a linux live usb and i have all your passwords :/
  • brispope
    brispope Posts: 6 Forumite
    I have been unable to my DataPatrol account and have just found out that DirectLine are bulk cancelling accounts. This is being done without notifying policy holders.
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