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Apple support

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I know a lot of people dont like Apple or their products but I would like to praise them for sorting my daughter's laptop over the phone. It is not new and we do not pay for support. They spent over 1/2 hour on the phone and sorted the problem. Fair play to them.

Comments

  • pollypenny
    pollypenny Posts: 29,432 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Apple Support have been brilliant with me. Every time I upgrade I have problems with my tiscali email.

    I cannot praise Apple support staff enough - so patient.
    Member #14 of SKI-ers club

    Words, words, they're all we have to go by!.

    (Pity they are mangled by this autocorrect!)
  • rajarr
    rajarr Posts: 33 Forumite
    Have you got a number of who you spoke with? Last time I spoke to their 'customer service' department and was an absolute joke I urge everyone to by Android so we are rid of their tax dodging cancer of a company
  • KingS6
    KingS6 Posts: 400 Forumite
    They were good with me last time I had to use them. Despite having no warranty or support plan in my place they successfully diagnosed the problem and offered the solution which I was able to implement myself for free. Happy days!
  • DevCoder
    DevCoder Posts: 3,361 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    rajarr wrote: »
    Have you got a number of who you spoke with? Last time I spoke to their 'customer service' department and was an absolute joke I urge everyone to by Android so we are rid of their tax dodging cancer of a company

    Because Google aren't as bad? They gave back £130m this year in back taxes out the goodness of their heart ;)
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