Help with wording explanation to EA..

Jimmy_Neutron

eddddy wrote: »

Yes (or perhaps a phone call).

Since there's potentially a few thousand pounds at stake, it makes sense to ask for a list. If you disagree with the list, you can challenge it now, rather than later when you may have the EA threatening court action.

The people that the estate agent has introduced (who have viewed the property) how long are they "active", is it the length of the contract with the present estate agent or several months later if it is stated in the contract?

eddddy

Jimmy_Neutron wrote: »

The people that the estate agent has introduced (who have viewed the property) how long are they "active", is it the length of the contract with the present estate agent or several months later if it is stated in the contract?

Assuming an EA's contract conforms to the TPO code of practice...

6 months, if the buyer buys through another EA
2 years, if the buyer buys privately

The Property Ombudsman Code of Practice for Residential Estate Agents
This Code of Practice is mandatory for all TPO Members

5r
At the time of accepting instructions from a client, you must point out and explain clearly to that client in your written Terms of Business:

that you may be entitled to a commission fee if that client terminates your instruction and a memorandum of sale is issued by another agent to a buyer that you have introduced within 6 months of the date your instruction ended and where a subsequent exchange of contracts
takes place.

If no other estate agent is involved this time limit extends to 2 years.

Link: https://www.tpos.co.uk/members/codes-guidance

... but there have been many arguments and court cases about what constitutes an 'introduction'.

jimbog

Can you not communicate with this agent with email rather than in person/on the phone? You can then be clear what you want to say and not feel so intimidated