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how long to return to account,

firstly apologies if this is in wrong section,a couple days ago I was doing an online phone top up,but the payment didn't go through as there was a glitch in the mobile operators top up page,later that evening whilst checking my bank account I noticed this payment is pending in my bank account,i phoned the phone operator and they have no note of any payment and no top up was added to phone account which I understand as payment never went through,so just wondered how long this payment will be in limbo in my pending account before it gets returned,cheers all Robert

Comments

  • giblet10
    giblet10 Posts: 494 Forumite
    I'm not sure about mobiles but presume it's the same as any other payment that's gone wrong for me in the past - bank quoted ten working days maximum - the refund came through in about a week - this was last month.
    Never argue with an idiot. Especially not this idiot because I'm always right anyway.
  • Westie983
    Westie983 Posts: 5,215 Forumite
    Tenth Anniversary 1,000 Posts I've been Money Tipped! Name Dropper
    7 - 10 working days, but most of the time they drop off back into your available balance within 5 working days.
    I’m a Forum Ambassador and I support the Forum Team on the Banking & Borrowing, and Reduce Debt & Boost Income boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com. All views are my own and not the official line of MoneySaving Expert.
    Save 12k in 2023 #58 Total (£4500.00) £2500.00/£5000 = 50.00%
    Sealed Pot Challenge ~17 #24 Total (£55.00) £0.00/£500 = 0.00%
    Xmas 2023 £1 a Day #13 Total (£85.00) £344.00/£365 = 94.24%
    Virtual Sealed Pot #1 Total (£500) £550.00/£500 = 110.00%
    £2 Savers Club 2023 #17 Total (£25.00) £45/£300 = 15.00%
    The 365 1p Challenge 2023 #7 Total £656.19/£667.95 = 98.23%
    Total £4095.19/£7332.95 = 55.84%
  • cheers guys !!!
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