We’d like to remind Forumites to please avoid political debate on the Forum.
This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.
PLEASE READ BEFORE POSTING: Hello Forumites! In order to help keep the Forum a useful, safe and friendly place for our users, discussions around non-MoneySaving matters are not permitted per the Forum rules. While we understand that mentioning house prices may sometimes be relevant to a user's specific MoneySaving situation, we ask that you please avoid veering into broad, general debates about the market, the economy and politics, as these can unfortunately lead to abusive or hateful behaviour. Threads that are found to have derailed into wider discussions may be removed. Users who repeatedly disregard this may have their Forum account banned. Please also avoid posting personally identifiable information, including links to your own online property listing which may reveal your address. Thank you for your understanding.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
Am I responsible for these boiler charges? (Tenant)
Jinks
Posts: 100 Forumite
Hi everyone,
I’m going to try to talk to my landlord about this asap, but I’m quite nervous about it and wanted some advice and suggestions before I do. This is my first let and I’m uncertain about how some things work.
I have been at my current flat for about three years, and in my initial rental agreement, all bills except electricity were included in the rent. A couple of years ago, my landlord was very unhappy about how much the boiler was costing him (it needed numerous repairs and then a replacement) and told me that he was currently having the boiler isolated so it was only used by the ground floor flat (mine) and that he therefore wanted me to pay future boiler charges, including both gas charges and standing charges (which he said, very vaguely, would be “a very small amount”). This was a verbal statement only and I agreed to the principle, assuming that he’d supply me with more information when he wanted that to go ahead.
“Isolation” of the boiler only partially happened. The other two flats in the building were given their own electric heating systems, however, they still use the boiler in my flat for their hot water supply (at least the flat above me does, as its tenant is very vocal about his annoyance when the boiler is off for any reason – such as if my electric meter runs out – and he doesn’t have hot water. I never speak to the other tenant so I’m not sure about him). I assumed that my landlord never got around to fully isolating the boiler as he said he was going to, as he commonly says he’s going to do things and they don’t happen. He never contacted me about paying gas charges, but because I had agreed to be responsible for my gas use, I was extremely careful about my usage – I basically never use the boiler and if it wasn’t a necessity for the tenant above me I’d keep it switched off to conserve electricity.
In December 2014 the building received a debt collectors’ notice from British Gas saying the gas bill hadn’t been paid. I was a bit puzzled and forwarded the documents to my landlord asking if he could sort out/clarify the situation. I didn’t hear anything further from either him or British Gas and so I thought that he had dealt with the issue (I realise now that that was rather naive).
Last week, a bill arrived at the property from British Gas addressed to “The Occupier” and saying “welcome to your first gas bill”. The bill had no charges for gas usage, but billed £163 in “standing charges” for the boiler over almost two years. I assume that the time it took for this bill to arrive is an error on the part of British Gas and I’m starting to think that, after our brief conversation a couple of years ago, my landlord just cancelled his account with British Gas and then ignored the situation without letting me know anything. I know that I didn’t handle the previous situation well and should have asked him about it, but I have difficulties with anxiety and find approaching him very stressful. I also thought he’d have to let me know in writing or at least with a clear verbal agreement about any changes to my rental agreement and the amounts involved (which is why I didn’t think anything had changed just on the basis of our conversation in 2014).
As I now suspect that his intention was for me to pay these charges, what I’d like to know is, can he or British Gas make me pay them? What should I say when I see him? I’m a part time student/part time worker and have to budget very carefully to afford my rent (I’m already going slightly overdrawn this month) so I certainly can’t pay this British Gas bill. The idea that I might have to is making me very worried.
Thank you for reading and for any advice!
I’m going to try to talk to my landlord about this asap, but I’m quite nervous about it and wanted some advice and suggestions before I do. This is my first let and I’m uncertain about how some things work.
I have been at my current flat for about three years, and in my initial rental agreement, all bills except electricity were included in the rent. A couple of years ago, my landlord was very unhappy about how much the boiler was costing him (it needed numerous repairs and then a replacement) and told me that he was currently having the boiler isolated so it was only used by the ground floor flat (mine) and that he therefore wanted me to pay future boiler charges, including both gas charges and standing charges (which he said, very vaguely, would be “a very small amount”). This was a verbal statement only and I agreed to the principle, assuming that he’d supply me with more information when he wanted that to go ahead.
“Isolation” of the boiler only partially happened. The other two flats in the building were given their own electric heating systems, however, they still use the boiler in my flat for their hot water supply (at least the flat above me does, as its tenant is very vocal about his annoyance when the boiler is off for any reason – such as if my electric meter runs out – and he doesn’t have hot water. I never speak to the other tenant so I’m not sure about him). I assumed that my landlord never got around to fully isolating the boiler as he said he was going to, as he commonly says he’s going to do things and they don’t happen. He never contacted me about paying gas charges, but because I had agreed to be responsible for my gas use, I was extremely careful about my usage – I basically never use the boiler and if it wasn’t a necessity for the tenant above me I’d keep it switched off to conserve electricity.
In December 2014 the building received a debt collectors’ notice from British Gas saying the gas bill hadn’t been paid. I was a bit puzzled and forwarded the documents to my landlord asking if he could sort out/clarify the situation. I didn’t hear anything further from either him or British Gas and so I thought that he had dealt with the issue (I realise now that that was rather naive).
Last week, a bill arrived at the property from British Gas addressed to “The Occupier” and saying “welcome to your first gas bill”. The bill had no charges for gas usage, but billed £163 in “standing charges” for the boiler over almost two years. I assume that the time it took for this bill to arrive is an error on the part of British Gas and I’m starting to think that, after our brief conversation a couple of years ago, my landlord just cancelled his account with British Gas and then ignored the situation without letting me know anything. I know that I didn’t handle the previous situation well and should have asked him about it, but I have difficulties with anxiety and find approaching him very stressful. I also thought he’d have to let me know in writing or at least with a clear verbal agreement about any changes to my rental agreement and the amounts involved (which is why I didn’t think anything had changed just on the basis of our conversation in 2014).
As I now suspect that his intention was for me to pay these charges, what I’d like to know is, can he or British Gas make me pay them? What should I say when I see him? I’m a part time student/part time worker and have to budget very carefully to afford my rent (I’m already going slightly overdrawn this month) so I certainly can’t pay this British Gas bill. The idea that I might have to is making me very worried.
Thank you for reading and for any advice!
0
Comments
-
Your verbal agreement to pay was conditional on the work to isolate the boiler from the other flats. That has not happened therefore there is no agreement.
Send British Gas a copy of your tenancy agreement which states the Landlord to be liable.0 -
Personally I would move out, this is one poor set-up by a greedy landlord, the above are using your boiler and you pay for it - which sounds it shouldn't happen in the first place when isolated.0
-
Bit confused.
You're not paying for gas (boiler), but you are paying for electricity (via your meter)? What do the neighbours contribute and to whom?
^ I agree with previous posters re: lack of formal agreement, and also moving out. It sounds confusing.0 -
Thank you for the responses!
I’d like to move out, but there are upsides to my current rental as my landlord doesn’t mind that I own a cat and receive some benefits. I’ve looked for somewhere else which will accept a tenant with these things but it’s a bit of a “needle in a haystack” search! I’m also moving out of the area next year so I'd decided to stay where I was so I didn't have to move twice in a short amount of time.
I did think that was the case re: the isolation of the boiler, but it occurred to me to wonder if my landlord doesn’t actually realise that work was never fully carried out. As you’ve probably guessed, he’s not very attentive! Unfortunately my tenancy agreement doesn't specifically mention who pays which bills (it says something vague like, "tenant agrees to be responsible for any agreed additional costs") so it's not very helpful in this situation.
All of the tenants in the property pay for their own electricity via individual electric meters and the other two flats have their own electric heating system (also paid for via their electric meters). I understood that my landlord was paying British Gas for any boiler charges, though after he mentioned my paying for my gas usage, I stopped using the boiler so I wouldn’t receive any unexpected bills – my shower and heater are electric so I don’t need it, and the gas usage charge on the bill I received is zero.
Therefore I'm not very happy that I seem to have received an unexpected bill anyway! I think I've decided to write a letter to him explaining the situation as I think I will do much better at explaining the situation than I would face to face.0 -
I wouldHi everyone,
... my initial rental agreement, all bills except electricity were included in the rent.
Please quote the EXACT wording in your tenancy agreement
...
....my landlord was .... told me that he was currently having the boiler isolated so it was only used by the ground floor flat (mine) and that he therefore wanted me to pay future boiler charges, including both gas charges and standing charges .... This was a verbal statement only and I agreed to the principle, assuming that he’d supply me with more information when he wanted that to go ahead.
Please quote the EXACT words used by you, and him. It seems from what follows that:
* you thought no agreement was actually reached
* he thought agreement HAD been reached
But as it's all verbal, neither of you can prove anything anyway.
“Isolation” of the boiler only partially happened. ...........but because I had agreed to be responsible for my gas use, I was extremely careful about my usage
Ah! So you DID think an agreement had been reached?
In December 2014 the building received a debt collectors’ notice from British Gas saying the gas bill hadn’t been paid.
addressed to who? Whose name was/is on the BG account?
.....
Last week, a bill arrived at the property from British Gas addressed to “The Occupier” and saying “welcome to your first gas bill”.
As I now suspect that his intention was for me to pay these charges, what I’d like to know is, can he or British Gas make me pay them?
1) write to British gas with a copy of your tenancy agreement showing the landlord is responsible for gas costs (depending on the answer to my 1st question above!). Ask them to
a) not cut off the gas and
b) send the bill to your landlord. Make sure your landlord's name AND address are show on the tenancy agreement
Write to your landlord explaining that
a) you are still waiting for the promised isolation of the boiler to be completed, and
b) until that happens, you have not agreed to any change in the terms of your tenancy0
This discussion has been closed.
Confirm your email address to Create Threads and Reply
Categories
- All Categories
- 352.2K Banking & Borrowing
- 253.6K Reduce Debt & Boost Income
- 454.3K Spending & Discounts
- 245.3K Work, Benefits & Business
- 601K Mortgages, Homes & Bills
- 177.5K Life & Family
- 259.1K Travel & Transport
- 1.5M Hobbies & Leisure
- 16K Discuss & Feedback
- 37.7K Read-Only Boards