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Tablet Authentication problem

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I have a Technicolor router upstairs beside my PC. Broadband is OK. I have an extender downstairs. Recently my Lenovo tablet has not been able to connect to the router giving me the message "authentication problem". It can, however, connect with the extender. Help please.

Comments

  • DCFC79
    DCFC79 Posts: 40,641 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    I'm sure I had the same issue, try a reboot of the router, will take maybe 5 minutes for the router to settle.
  • hylax
    hylax Posts: 184 Forumite
    Have tried rebooting a few times. No success. Any ideas?
  • System
    System Posts: 178,340 Community Admin
    10,000 Posts Photogenic Name Dropper
    Hi

    Is the authentication related to it's MAC address?

    I have a PassWorD / Phrase for the SSID and a list of allowed devices by MAC address.

    So if the router table disappears or the device emits a different MAC then I manually intervene.
    This is a system account and does not represent a real person. To contact the Forum Team email forumteam@moneysavingexpert.com
  • hylax
    hylax Posts: 184 Forumite
    I am not technical. Could you explain it for a simpleton.
  • System
    System Posts: 178,340 Community Admin
    10,000 Posts Photogenic Name Dropper
    Hi

    No need.

    If you haven't entered the MAC addresses yourself then it wont be that.
    This is a system account and does not represent a real person. To contact the Forum Team email forumteam@moneysavingexpert.com
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