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book bought from amazon us by mistake.. import tax

faerielight
faerielight Posts: 1,955 Forumite
Part of the Furniture 1,000 Posts Combo Breaker I've been Money Tipped!
edited 3 September 2016 at 10:35AM in Consumer rights
I ordered a book from Amazon and didn't realise I had bought it from a us seller, instead of the uk one as there was both a uk and us seller. I got the leaflet asking me to pay "12 plus £8 to royal mail, the book was only £10, I rang royal mail who said that the book would go back to the seller in 3 weeks of i didn't pay the tax, but they delivered it today.. any ideas as to what to do..
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Comments

  • If you have your package delivered there is nothing to do. If they were going to collect a fee they would do it before they delivered.
  • unholyangel
    unholyangel Posts: 16,866 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    I ordered a book from Amazon and didn't realise I had bought it from a us seller, instead of the uk one as there was both a uk and us seller. I got the leaflet asking me to pay "12 plus £8 to royal mail, the book was only £10, I rang royal mail who said that the book would go back to the seller in 3 weeks of i didn't pay the tax, but they delivered it today.. any ideas as to what to do..

    Was it £10 inc P&P or was there a charge for the P&P which would take the value over the £15 limit?
    You keep using that word. I do not think it means what you think it means - Inigo Montoya, The Princess Bride
  • £12 tax/duty on a £10 book??
    "You were only supposed to blow the bl**dy doors off!!"
  • unholyangel
    unholyangel Posts: 16,866 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    £12 tax/duty on a £10 book??

    I've had tax applied before as the sender had put a value in $ much much higher than I actually paid and UK customs had also applied tax as if the $ amount was in £.

    Ended up getting the tax refunded by sending them an invoice proving what I had actually paid but you never get the handling fee back - only way to avoid that part is challenge it before paying rather than applying for a refund after paying.
    You keep using that word. I do not think it means what you think it means - Inigo Montoya, The Princess Bride
  • arcon5
    arcon5 Posts: 14,099 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker
    Lumstorm wrote: »
    If you have your package delivered there is nothing to do. If they were going to collect a fee they would do it before they delivered.

    Actually some couriers dealing with imports will deliver still then send an invoice. As Royal Mail appear to have done here.

    Op remains liable unless she can prove it is incorrect.
  • soolin
    soolin Posts: 74,432 Ambassador
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    I ordered a book from Amazon and didn't realise I had bought it from a us seller, instead of the uk one as there was both a uk and us seller. I got the leaflet asking me to pay "12 plus £8 to royal mail, the book was only £10, I rang royal mail who said that the book would go back to the seller in 3 weeks of i didn't pay the tax, but they delivered it today.. any ideas as to what to do..

    Are you absolutely sure the charge applies to the book, it is very rare for RM to deliver an item waiting for import taxes to be paid. Is there a possibility that you have another parcel awaiting payment?
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  • Even if the seller declared the value higher than the actual price paid there still shouldn't be anything to pay as books are rated at 0% for VAT.
  • Even if the seller declared the value higher than the actual price paid there still shouldn't be anything to pay as books are rated at 0% for VAT.
    Value Added Tax is not in question. The tax being charged is Import Tax, which is completely different.
  • Lumstorm
    Lumstorm Posts: 242 Forumite
    Seventh Anniversary 100 Posts Combo Breaker
    arcon5 wrote: »
    Actually some couriers dealing with imports will deliver still then send an invoice. As Royal Mail appear to have done here.

    Op remains liable unless she can prove it is incorrect.

    Some will charge later DHL have done that before I got a bill two months later. Fedex have phoned me to pay upfront. The Post Office put a postcard detailing the charges to pay and won't deliver until it's paid. Though I have had the postman hand over a parcel that was marked as having charges to pay but they never claimed them. The postman used to take the money at your door but they haven't done that for years.
  • LadyDee
    LadyDee Posts: 4,293 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    I think £8 of the £12 total is probably the charge made by RM for processing the customs clearance side of things, so it's really only £4 Import Duty or Tax whatever it's called.

    There are ways of dealing with importing things from abroad yourself in order to avoid having to pay the £8 charge but not sure how you do it, but I think it has to be arranged beforehand.
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