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Pc World Laptop Fault.
Comments
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I took in video evidence on my iPhone that showed the keys not responding to my input and they said ''That sometimes happens''
Not really helpful at all.
I would try again. You may get someone more helpful. If not then ask to speak to a manager. Remain calm and reasonable but firm. If you don't get the answer you want then ask how to escalate.
However if they really won't help then you can take legal action but it will be time consuming etc.0 -
Thank you for all your comments and help.
I'll try again another time or go to another store.
Have a good day.0 -
They need to find the fault or as far as they are concerned there isn't one.
Go back and try and replicate the fault, when you do tell them to listen at that point.0
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