Help & Advice - Deposit Return Query

fairy_lights

Wow, what a cheeky fricker :eek:

Jerome_TFB

at the end of the day,
the deposit is here to cover damages to your property and unpaid rent / bills when the tenant leaves.

I understand your frustration with your tenant for not forwarding, but at the end of the day, you should have sorted it all out within the 6 months of the redirection of your mail.
I understand you had tragedy in your family etc, but imo your tenant can not be held responsible for your misfortunes.
You should only ask to keep some of the deposit for damaged doors / furnitures etc.

G_M

Hi all

Long story short, I moved out of my property last July when I bought somewhere new. We used an agency and got tenants in.

In august my mother had a stroke, followed by a second stroke 3 days later. In September she was diagnosed with a brain tumour. In October she was also diagnosed with a form of cancer.
In December that diagnosis became terminal cancer. In January she became paralysed from the waist down. In March she passed away.

However, during all the stress of flying back and forth from the UK it appears we failed to notify the DVLA of our new address.

During this time I recieved, in the post, a PCN. Hands up, totally my fault. Baby was choking in back seat so I stopped as soon as possible to help with blockage.

There was an agreement in place, confirmed by email, that our tenants would hand over any post that came for us. They did this a few times then stopped.

On at least 3 occassions my agent visited the tenants, but on all of these occassions the tentants did not hand over any post.

The PCN has now gone from the original £65 (50% discount) to over £600, as we were completely unaware of it.

The tentants had also opened at least one letter, with details of the PCN, but placed it with all the other post and failed to notify either myself or the agency.

I was just wondering where things stood with depost return? I have (via my agent) authorised the return of the deposit, minus the fee for the unpaid PCN.

Any advice or comments appreciated.

Thanks Pixie.