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newageconsoles.co.uk - out of business??

I recently ordered a game online from https://www.newageconsoles.co.uk,
Ive used them before so I trusted all would be well, however after getting an automatic receipt the order has gotten no further in over ten days.
They do not reply to emails and their phone is constantly engaged. They say they take the money from you when they send the game out, I havnt had the money taken from my account but they could at any time, and because I cant contact them to cancel Im being forced to either leave £38 in my bank at all times in case they decide to take it, or left wondering If I'll end up in the overdraft without even knowing it. The site has not been updated since shortly after I placed my order, the automatic date update makes it look like it has, but it hasnt. So this is a warning not to use newageconsoles and also a cry for help... if anyone knows what I can do please help!!

Comments

  • fatboyonadiet
    fatboyonadiet Posts: 5,400 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    Contact them by writing (Add below), but since they haven't taken any money yet not sure what to do?

    ISP3d.com c/o Entechnica
    29 downham chase
    Timperley
    cheshire
    uk
    wa157tj

    Oh and welcome!
    2p off is still 2p off!
  • It is a trap with newageconsoles !!!!
    I pay 184.99 GBP for a ps2 console, but i have the console not yet !!!!! :mad: :mad: :mad:
    Details : Transaction for the value of: GBP 184.99
    Description: New Age Consoles: Sony PS2 USA Refurb
    From: NEW AGE CONSOLES MAIL ORDER UK
    Merchant's cart ID: VT-01-NAC:1064201302
    Authorisation Date/Time: 15/Apr/2005 13:18:53
    Transaction ID: 112204049
    This is not a tax receipt.
    NEW AGE CONSOLES GO TO HELL :mad: :mad: :mad:
    Details from newageconsoles: New Age Consoles Ltd
    Site Loading

    new age Main MegaStore Address: Unit 1117 Whitgift Center, Croydon, Surrey: tel 0208 686 1680Main MegaStore Address:
    Unit 1117 Whitgift Center,
    Croydon, Surrey

    Tel: 0208 686 1680 New Store Now Open
    80 NorthStreet
    Brighton BN1 1ZA

    Tel: 01273 749 788We have over 1600 Import and UK consoles and games online right now
  • Heinz
    Heinz Posts: 11,191 Forumite
    Part of the Furniture Combo Breaker Car Insurance Carver!
    Most firms (annoying as it is) operate a 'please allow 28 days for delivery' policy.

    Have you tried 0800 169 8797?
    Time has moved on (much quicker than it used to - or so it seems at my age) and my previous advice on residential telephony has been or is now gradually being overtaken by changes in the retail market. Hence, I have now deleted links to my previous 'pearls of wisdom'. I sincerely hope they helped save some of you money.
  • zabbyh
    zabbyh Posts: 59 Forumite
    I don't think they're a scam. they are currently selling on ebay for the past month which is probably why you guys haven't been getting your deliveries, but check out the feedback:

    http://feedback.ebay.co.uk/ws/eBayISAPI.dll?ViewFeedback&userid=newageconsolesmailorderuk&item=-1&frompage=222

    he has got over 1000 in the past month all positive, so i don't think its a scam, just a bit busy.
  • PinkPig
    PinkPig Posts: 258 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    How did you order? I know that with my solo card there is no risk in emptying the attached bank account if I'm worried, since they can't authorise a transaction unless the money's already present.

    If they haven't taken the money yet then it sounds more like a poor buisness than a scam.
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