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Halifax took my housing benefit.

2

Comments

  • irismary
    irismary Posts: 21 Forumite
    Part of the Furniture Combo Breaker
    Some banks will only honour one right of appropriation.
    With respect banks do not have a choice over when/how many times. They must abide by the law. There is further protection in social security law where the deposit is a benefits payment and I would advise endlesssummer to get full advice asap
  • unforeseen
    unforeseen Posts: 7,461 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    If you don't exercise your First Right of Appropriation before the money hits your account then when it hits the bank exercises its Second Right of Appropriation to use the money to offset the overdraft

    A good legal explantation and the holes in the legislation can be found at https://www.barcouncil.org.uk/media/61883/_47__emma_williams.pdf
  • irismary wrote: »
    With respect banks do not have a choice over when/how many times. They must abide by the law. There is further protection in social security law where the deposit is a benefits payment and I would advise endlesssummer to get full advice asap

    Customers can ask once - whilst the law states that multi applications can be made - it is of no use if the bank has closed the account as it has the right to do so.
  • irismary wrote: »
    With respect banks do not have a choice over when/how many times. They must abide by the law. There is further protection in social security law where the deposit is a benefits payment and I would advise endlesssummer to get full advice asap

    Try it a second time and some banks will trigger a 60 day notice to close.
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  • System
    System Posts: 178,426 Community Admin
    10,000 Posts Photogenic Name Dropper
    Since the OP has another account and wants the funds paid there going forward - a slightly moot point.

    Try it a second time and some banks will trigger a 60 day notice to close.
    This is a system account and does not represent a real person. To contact the Forum Team email forumteam@moneysavingexpert.com
  • unforeseen
    unforeseen Posts: 7,461 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    irismary wrote: »
    There is further protection in social security law where the deposit is a benefits payment and I would advise endlesssummer to get full advice asap
    Covered by https://forums.moneysavingexpert.com/discussion/4319379

    Its gone into the account and the bank now refuses to allow the overdraft to get any larger. They have not appropriated any money just limited the extent of the overdraft
  • irismary wrote: »
    With respect banks do not have a choice over when/how many times. They must abide by the law. There is further protection in social security law where the deposit is a benefits payment and I would advise endlesssummer to get full advice asap

    Where in the law system does it state it is ok to take money that is not theirs (its called an overdraft)?
  • irismary
    irismary Posts: 21 Forumite
    Part of the Furniture Combo Breaker
    Just wondered if you managed to resolve anything today
  • colsten
    colsten Posts: 17,596 Forumite
    10,000 Posts Seventh Anniversary Photogenic Name Dropper
    I wouldn't mind if it was my money I could understand, but it's for the rent.

    I hope you will get your situation resolved, perhaps like pfpf suggested, by paying the rent from the overdraft and putting yourself back in the same situation as before and be overdrawn with the Halifax.

    Once you have sorted the immediate problem, you need to also review your approach to money. The money for your rent is your money, before you spend it on rent. So you should very definitely mind about it.

    If you find it difficult to budget with what's available to you, please get help from a reputable charity, such as https://www.stepchange.org
  • agrinnall wrote: »
    I think your only hope is for the council to accept that the error was theirs and to pay the money into the correct account, and to separately reclaim the payment from Halifax. Whether they will be prepared to do this or whether Halifax will co-operate is uncertain. I'd get my Councillor involved if it happened to me.
    If the council, and not the benefit claimant reclaimed the money successfully from the bank, what are the chances that the bank could then demand what was reclaimed by the council off the benefits claimant as compensation?
    :o
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