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Halifax Clarity Card - not accepted online

Lara
Lara Posts: 2,881 Forumite
Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
in Credit cards
I've got a Halifax Clarity and I tried to use it to isn't to make a purchase in US$ from a US Company via PayPal. However it stated it was declined by Halifax and I have to use another card. I don't want to because of the good exchange rate. Has anyone else had this problem please? Thanks.

Comments

  • jonesMUFCforever
    jonesMUFCforever Posts: 28,898 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Phone Halifax on number on back of card - they probably think there is something fishy about the transaction.
    Once you confirm it is ok it should go through.
  • eDicky
    eDicky Posts: 6,835 Forumite
    Ninth Anniversary 1,000 Posts Name Dropper
    Can you not use your Clarity directly to make the purchase?
    Evolution, not revolution
  • Lara
    Lara Posts: 2,881 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    eDicky wrote: »
    Can you not use your Clarity directly to make the purchase?

    No it keeps getting refused. I've tried adding it to mynpaypal account, paying directly via credit card but each time it states it's been declined.
  • Lara
    Lara Posts: 2,881 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    jonesMUFCforever wrote: »
    Phone Halifax on number on back of card - they probably think there is something fishy about the transaction.
    Once you confirm it is ok it should go through.

    Many thanks. I'll try them in the morning - a little late now.
  • PeacefulWaters
    PeacefulWaters Posts: 8,495 Forumite
    Won't PayPal force a rubbish exchange rate anyway?
  • System
    System Posts: 178,419 Community Admin
    10,000 Posts Photogenic Name Dropper
    No, you can pay in the local currency or use it to convert to Sterling.
    PeacefulWaters wrote: »
    Won't PayPal force a rubbish exchange rate anyway?
    This is a system account and does not represent a real person. To contact the Forum Team email forumteam@moneysavingexpert.com
  • Lara
    Lara Posts: 2,881 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    Many thanks. I've called the Halifax this morning and it's been sorted. Despite me activating the card online it somehow didn't register. However saying that all my details did ie password etc and also my holiday dates. Still at least when I use it in the USA later this month it will work!
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