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Praise for Amazon

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My little, cheap Kindle has been giving trouble: jumping about 4 pages ahead or freezing.

On Thursday night it froze three times. Although I managed, with difficulty, to reboot it it went back to the beginning of the book. A pain!

On Friday morning I contacted Amazon, had a instant call and told the adviser about the problem. He pointed out that the Kindle is well out of warranty. My response was that, as a loyal customer, I was hoping for a discount on a new one.

20% off! Delivered yesterday. Thank you, Amazon.
Member #14 of SKI-ers club

Words, words, they're all we have to go by!.

(Pity they are mangled by this autocorrect!)

Comments

  • no1catman
    no1catman Posts: 2,973 Forumite
    Part of the Furniture 1,000 Posts I've been Money Tipped!
    They can afford that with all the Tax they don't pay!
    I used to work for Tesco - now retired - speciality Clubcard
  • pollypenny
    pollypenny Posts: 29,432 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    no1catman wrote: »
    They can afford that with all the Tax they don't pay!



    Indeed. I am well aware of their tax 'situation'. So should I not have asked and borne the cost myself?

    Maybe I should have kept this to myself rather than posting it, so that others may benefit from asking, too. :cool:
    Member #14 of SKI-ers club

    Words, words, they're all we have to go by!.

    (Pity they are mangled by this autocorrect!)
  • maninthestreet
    maninthestreet Posts: 16,127 Forumite
    Part of the Furniture
    How old was your Kindle?
    "You were only supposed to blow the bl**dy doors off!!"
  • SimonSays
    SimonSays Posts: 716 Forumite
    pollypenny wrote: »
    My little, cheap Kindle has been giving trouble: jumping about 4 pages ahead or freezing.

    On Thursday night it froze three times. Although I managed, with difficulty, to reboot it it went back to the beginning of the book. A pain!

    On Friday morning I contacted Amazon, had a instant call and told the adviser about the problem. He pointed out that the Kindle is well out of warranty. My response was that, as a loyal customer, I was hoping for a discount on a new one.

    20% off! Delivered yesterday. Thank you, Amazon.


    My dads failed that I bought him again 3 years outside of warranty but because my account is marked as high spend I got a replacement unit free of charge.

    Didn't even ask. Suppose Amazon mark certain accounts differently.
  • pollypenny
    pollypenny Posts: 29,432 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    My kindle was bought in April 2012, in Walmart in Florida for $79 with a $30 free gift card.

    The little ones were being sold off when the first paperwhite was introduced.

    It's given me hours of pleasure.
    Member #14 of SKI-ers club

    Words, words, they're all we have to go by!.

    (Pity they are mangled by this autocorrect!)
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