Laptop Driver Problems

NiftyDigits

HM_Shanker wrote: »

Could the model number be 584037-001? That's all I can find, can't get the other things to work!

Thanks so much Robisere. There is a product key and the version is just about readable as Windows 7 P**m OA

You may not need the product key. Just follow the instructions above.

HM_Shanker

Is it OK if I get back to you in the morning on that one Nifty? I only have one memory stick and it's in use in a TV tonight.

Thanks so much for your time and efforts.

NiftyDigits

HM_Shanker wrote: »

Is it OK if I get back to you in the morning on that one Nifty? I only have one memory stick and it's in use in a TV tonight.

Thanks so much for your time and efforts.

You also have a PM, so you can get that prepared in advance...and perhaps try a bit harder with the model number. There are many ways listed to retrieve a model number. Go through them all.

AnnMollys

It’s fairly difficult thing to answer since I haven’t used it. I might be missing out on reading something here, but wonder why you went with Visa? Is Window not an option for us? In past, I used Vista here installing drivers were huge headache, therefore, I switched to window 8.

HM_Shanker

NiftyDigits wrote: »

What is the full model number?

From the BIOS settings the Notebook model is Presario CQ56 Notebook PC and the Product Number is XH166EA#ABU

The factory installed OS was Win7

HM_Shanker

This was resolved with the kind help of NiftyDigits. Thank you very much!

Robisere

Glad you got it sorted!