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Received Extras from Abroad - What are my rights?
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Have you been charged a higher import duty due to their mistake? Is the £24 charge for your order and the goods mistakenly sent.
If it is, add this to the return delivery cost and ensure the $20 gift card is sufficient.0 -
but can a $20 gift card be spent in the UK , or is the card only redeemable to this company?Save a Rachael
buy a share in crapita0 -
I would want them to refund the customs charge plus the cost of postage to me in cash, not some gift card for their store, then I would be happy to post it back to them.Make £10 per day-
June: £100/£3000 -
So OP what did you do?0
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nofixedabode wrote: »So OP what did you do?
Give the OP a chance. It was not their mistake and it is our bank holiday weekend- they might be doing something nicer with their time.0
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