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Accessing Citrix - Java Error

choyaa
choyaa Posts: 226 Forumite
in Techie Stuff
Hi,

I can't access Citrix as the following error is appearing, however I have downloaded the latest version of Java and I have enabled it on Firefox and restarted my laptop. How can I correct this issue?

You must install and enable Java to use the Client for Java.

Thanks in advance

Comments

  • debitcardmayhem
    debitcardmayhem Posts: 13,413 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    You have to install the jre for citrix to work http://www.oracle.com/technetwork/java/javase/downloads/jre8-downloads-2133155.html

    make sure you keep it up to date
    4.8kWp 12x400W Longhi 9.6 kWh battery Giv-hy 5.0 Inverter, WSW facing Essex . Aint no sunshine ☀️ Octopus gas fixed dec 24 @ 5.74 tracker again+ Octopus Intelligent Flux leccy

    CEC Email energyclub@moneysavingexpert.com
  • choyaa
    choyaa Posts: 226 Forumite
    Thanks, is there a specific location where I can access a clean JRE to download? I've looked at several but the downloads seem confusing.
  • debitcardmayhem
    debitcardmayhem Posts: 13,413 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    choyaa wrote: »
    Thanks, is there a specific location where I can access a clean JRE to download? I've looked at several but the downloads seem confusing.
    my link is direct from Oracle, but watch for also install gotchas eg Chrome etc when installing. I have not used it for 3 years so I can't remember which they include now.
    4.8kWp 12x400W Longhi 9.6 kWh battery Giv-hy 5.0 Inverter, WSW facing Essex . Aint no sunshine ☀️ Octopus gas fixed dec 24 @ 5.74 tracker again+ Octopus Intelligent Flux leccy

    CEC Email energyclub@moneysavingexpert.com
  • debitcardmayhem
    debitcardmayhem Posts: 13,413 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    i assume you are using this because of your work's requirements? If for your own use only I would suggest Teamviewer
    4.8kWp 12x400W Longhi 9.6 kWh battery Giv-hy 5.0 Inverter, WSW facing Essex . Aint no sunshine ☀️ Octopus gas fixed dec 24 @ 5.74 tracker again+ Octopus Intelligent Flux leccy

    CEC Email energyclub@moneysavingexpert.com
  • choyaa
    choyaa Posts: 226 Forumite
    Downloaded the jre to no avail, even restarted my laptop - same problem.
  • DoaM
    DoaM Posts: 11,863 Forumite
    10,000 Posts Fifth Anniversary Name Dropper Photogenic
    As per post #5, WHY do you need it? If it's for work, contact your work IT support. If it's for personal use then use Teamviewer or similar.
This discussion has been closed.
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