Can I claim Income Support without having to phone?

scaniajess

I have Pulsatile Tinnitus in my right ear and constantly have a ear plug as I can't tolerate any noise. Now my left ear is going the same way and using the phone leaves my ear hissing like crazy. How else could I make a claim?

[Deleted User]

Can you /do you work? I S has for the most been replaced by ESA for those who can't work due to illness.

GwylimT

You can get text phones which enables you to both write your message and read what the other person is saying, commonly used by those with hearing impairments so you will be able to use one to claim if it cannot be done just with forms.

scaniajess

venison wrote: »

Can you /do you work? I S has for the most been replaced by ESA for those who can't work due to illness.

I claim carers allowance. Thats the only benefit I claim.

scaniajess

GwylimT wrote: »

You can get text phones which enables you to both write your message and read what the other person is saying, commonly used by those with hearing impairments so you will be able to use one to claim if it cannot be done just with forms.

Where would I get one of these? I think it may be a waste though just to make one call. Its a very good idea though :-)

GwylimT

scaniajess wrote: »

Where would I get one of these? I think it may be a waste though just to make one call. Its a very good idea though :-)

Places like amazon, specialist disability aid shops have them too, your local job centre should also have one available to people who are hearing impaired.

elsien

It is quicker to phone but there is also a claim form you can complete and send by post to your local job centre plus.

scaniajess

Oh I didn't think of that. I'll check tomorrow :-) Doesn't the job centre do claim forms anymore or is it all telephone now?

elsien

https://www.gov.uk/income-support/how-to-claim

scaniajess

elsien wrote: »

It is quicker to phone but there is also a claim form you can complete and send by post to your local job centre plus.

Only now seeing your reply. Where could I get the form?

scaniajess

Elsien we must be posting at the same time lol. Thanks for the link, I'll look into that too :-)