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Vauxhall key fiasco

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Comments

  • motorguy
    motorguy Posts: 22,611 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    knitnut wrote: »
    I know you are implying my son bent it. I know he didn't. Fact - The case has cracked so the key is not in its proper place. The key won't close back in and is out of shape.

    You've already said the key cant be bent by reasonable force, so home come it is?

    And if enough excessive force has been applied to the key to bend it, then obviously the plastic casing is going to crack.

    Its been done whilst in your sons possession - either by him or something has happened it whereby it has taken a significant impact that hes not aware of. As an ex motor trader i've had hundreds of sets of keys through my hands and not one has one ever bent or the case cracked without good reason.
  • motorguy
    motorguy Posts: 22,611 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    OP how was the key paid for?
    Debit card then attempt a chargeback
    Credit card S75 for defective goods IF what you have told us is correct.

    Goods damaged by the owner or whilst in the owners possession are not defective goods.
  • motorguy
    motorguy Posts: 22,611 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    GwylimT wrote: »
    On my last corsa the key became bent as there was a problem with my ignition which meant it was a nightmare turning the key to start my car. Had it changed twice but still it persisted, could it be a similar issue here?

    So how come the original key didnt bend?
  • motorguy
    motorguy Posts: 22,611 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    knitnut wrote: »

    He took it back to Vauxhall to get it looked at. They sent it away and tested it. Their report says that he has used it to lever open something like a tin of paint or it had been dropped.

    So the dealership even had the key examined and tested by a third party and they said its was due to excessive force or was dropped?

    You've admitted yourself the key cant be bent with reasonable force?

    So is the conclusion here not that it HAS been subject to excessive force at some point as opposed to this particular key has defied all the laws of physics and mysteriously bent and cracked for no reason?
  • GwylimT
    GwylimT Posts: 6,530 Forumite
    1,000 Posts Combo Breaker
    motorguy wrote: »
    So how come the original key didnt bend?

    All the keys I had bent. In all five keys and two ignitions, then a plonker drove into it and wrote it off. Apart from the first replacement all others were supplied by a vauxhall main dealer for £0, the ignition replacement also cost me £0.
  • motorguy
    motorguy Posts: 22,611 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    GwylimT wrote: »
    All the keys I had bent. In all five keys and two ignitions, then a plonker drove into it and wrote it off. Apart from the first replacement all others were supplied by a vauxhall main dealer for £0, the ignition replacement also cost me £0.

    I was referring to the O/Ps situation - if it was an ignition barrel fault, how come their original key didnt bend, just the new one?
  • GwylimT
    GwylimT Posts: 6,530 Forumite
    1,000 Posts Combo Breaker
    motorguy wrote: »
    I was referring to the O/Ps situation - if it was an ignition barrel fault, how come their original key didnt bend, just the new one?

    Oh sorry, I miss read. Now I've read it properly, yes, good point.
  • motorguy wrote: »
    Goods damaged by the owner or whilst in the owners possession are not defective goods.

    .....which is why I added IF the story was true as told.
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