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British Gas - registering as new customer

GingerBob_3
GingerBob_3 Posts: 3,659 Forumite
Presumably it's possible to register as a new customer with BG when they are the incumbent supplier, by post?

Anyone had any experience of this? It seems as though they insist on phone or internet registration.

Comments

  • dogshome
    dogshome Posts: 3,878 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    It's in the own customers interests and also those of the incumbant supplier that when moving in, a new occupier contacts the supplier a.s.a.p. with their name, date of occupation and the meter readings

    This action triggers the end of the previous occupiers account and the possibility of the new customer being billed for the for previous one's use.
    It also establishes a Start meter reading upon which the entire new account history will be based..
    Which is why suppliers gear new occupier registration to immediate contact by phone or Email
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