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How to remove this?
Carmen
Posts: 1,732 Forumite
in Techie Stuff
I cannot remove this PUP.Optional.ASK from my computer,when I am prompted to do so. Does anybody recognise it and what can I do about it please?
Carmen
Carmen
0
Comments
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open malwarebytes, go to settings and make sure PUP detections aer set to Treat as Malware, scan and remove everything it finds, then run adwcleaner (get it from bleepingcomputer.com), scan and remove all it finds. You may also have to remove it's search from your browsers manually, and reset homepages accordingly
......Gettin' There, Wherever There is......
I have a dodgy "i" key, so ignore spelling errors due to "i" issues, ...I blame Apple
0 -
And maybe download adwarecleaner
and run that4.8kWp 12x400W Longhi 9.6 kWh battery Giv-hy 5.0 Inverter, WSW facing Essex . Aint no sunshine ☀️ Octopus gas fixed dec 24 @ 5.74 tracker again+ Octopus Intelligent Flux leccy
CEC Email energyclub@moneysavingexpert.com0 -
debitcardmayhem wrote: »And maybe download adwarecleaner
and run that
I did tell 'em to do that too
......Gettin' There, Wherever There is......
I have a dodgy "i" key, so ignore spelling errors due to "i" issues, ...I blame Apple0 -
how'ya doing dcm?? :wave:......Gettin' There, Wherever There is......
I have a dodgy "i" key, so ignore spelling errors due to "i" issues, ...I blame Apple0 -
I think the word is adequate Gunny :beer:, although my eyes weren't working too well last night:ohow'ya doing dcm?? :wave:4.8kWp 12x400W Longhi 9.6 kWh battery Giv-hy 5.0 Inverter, WSW facing Essex . Aint no sunshine ☀️ Octopus gas fixed dec 24 @ 5.74 tracker again+ Octopus Intelligent Flux leccy
CEC Email energyclub@moneysavingexpert.com0 -
debitcardmayhem wrote: »I think the word is adequate Gunny :beer:, although my eyes weren't working too well last night:o
hang in there mate, in the words of the Labour 1997 election theme song..
Thiiiings can only get betta!!! ......Gettin' There, Wherever There is......
I have a dodgy "i" key, so ignore spelling errors due to "i" issues, ...I blame Apple0 -
Running malwarebytes seems to have done the trick, thank you both.
Carmen0
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