HSBC bottom in our banking poll as First Direct grabs top spot again 16 August 2016 at 5:36PM edited 30 November -1 at 1:00AM in Budgeting & Bank Accounts 3 replies 1.4K views

Former_MSE_Faye

HSBC ousts Barclays from the bottom of the rankings, while First Direct continues its six-year reign at the top...

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'HSBC bottom in our banking poll as First Direct grabs top spot again'

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realaledrinker

I don't call suffering a 45 minute account opening phone call and follow up calls to answer questions that you have already given the answers to 'great customer service'. Other providers have on line systems that can open an account in minutes.


You can't apply on line if you had an account in the past - in my case 15 yrs ago!

Over62

I can't believe it's come out top when you read the thread First Direct - Service Not So Great Anymore!

http://forums.moneysavingexpert.com/showthread.php?t=5439094

Tragen

i have two friends with FD, they have moaned about them several times in recent months. My own experience with them post switching is what I would describe as "poor".