HSBC bottom in our banking poll as First Direct grabs top spot again

Former_MSE_Faye

HSBC ousts Barclays from the bottom of the rankings, while First Direct continues its six-year reign at the top...

Read the full story:
'HSBC bottom in our banking poll as First Direct grabs top spot again'

Click reply below to discuss. If you haven’t already, join the forum to reply. If you aren’t sure how it all works, read our New to Forum? Intro Guide.

realaledrinker

I don't call suffering a 45 minute account opening phone call and follow up calls to answer questions that you have already given the answers to 'great customer service'. Other providers have on line systems that can open an account in minutes.


You can't apply on line if you had an account in the past - in my case 15 yrs ago!

Over62

I can't believe it's come out top when you read the thread First Direct - Service Not So Great Anymore!

https://forums.moneysavingexpert.com/discussion/5439094

Tragen

i have two friends with FD, they have moaned about them several times in recent months. My own experience with them post switching is what I would describe as "poor".