Returning faulty handbag purchased in March

thatgirlwho

I purchased a handbag from TK Maxx on 2nd March. I no longer have the receipt but I do have the transaction on my bank statement.

I have only been using the bag for around two or three weeks, and now the logo from the bag which was held on by two screws has fallen off and has been lost.

Can I return this bag? I now have 2 screws which are sticking out of the bag which is both unsightly and can also get caught on my clothes and other things.

Its almost brand new apart from the missing logo. I'm just worried because its been so long since I bought it. But I don't want to feel like I've wasted 30 quid.

[Deleted User]

Take it back to the shop and argue your case at their Returns desk. You'll certainly need a receipt if you want a refund, but if they agree it's a fault rather than fair wear and tear then you will likely be offered a replacement or vouchers.