Virgin Media Early Cancellation

webbo1981

I took an 18 month Virgin Media XL Package out back in September 2015


I have sinced moved in with my partner and along with the accomodation I no longer need the Virgin Media service as she already has Sky installed


I believe I am able to cancel the contract early by disconnection fee, in which is capped at £240


Has anyone else cancelled early and what was your experience please?


Regards

[Deleted User]

webbo1981 wrote: »

Has anyone else cancelled early and what was your experience please?

Their "experience" was that they were charged an Early Termination of Contract ( ETC) fee.

You need to contact Virgin directly to find out exactly how much you will pay because it depends on the individual subscription you have.

JB162

If you have only TV XL it will not be as much as £240, however if you have all three products, phone, tv and bb. Then it will be the max £240.

It made be cheaper to cancel the Sky contract and move your Virgin account to your partners house.

webbo1981

Many thanks for responding


Have opted to cancel the Virgin package


In with the bill due next month the total was £240. Basically two months of payment for me as its £120 per month