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Broadband only - fed up of plusnet
cooky44
Posts: 65 Forumite
in Phones & TV
Hi
I am on a Broadband only deal with Plusnet but I have had enough of their slow internet and bad customer service.
Does anyone know of another "Broadband only service" available - I don't want line rental, calls, sky or anything - just the addition of broadband on my BT line. I don't want to use BT as I have unlimited calls already for a flat fee and I have been told by them that my current contract would go up in price as they would treat this as new services .
Thanks
Sharon:cool:
I am on a Broadband only deal with Plusnet but I have had enough of their slow internet and bad customer service.
Does anyone know of another "Broadband only service" available - I don't want line rental, calls, sky or anything - just the addition of broadband on my BT line. I don't want to use BT as I have unlimited calls already for a flat fee and I have been told by them that my current contract would go up in price as they would treat this as new services .
Thanks
Sharon:cool:
0
Comments
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Do yo have a line fault?
You need to pay for a line otherwise how will you get broadband.Do you want your money back, and a bit more, search for 'money claim online' - They don't like it up 'em Captain Mainwaring0 -
A&A (search for AAISP - not unlimited, not cheap, but very good)
Zen (also have a good reputation)
You will pay more for either of the above but should get much better customer service.Proud member of the wokerati, though I don't eat tofu.Home is where my books are.Solar PV 5.2kWp system, SE facing, >1% shading, installed March 2019.Mortgage free July 20230 -
Do yo have a line fault?
You need to pay for a line otherwise how will you get broadband.
The OP said they had a BT line for calls and want a broadband service to run on it that wasn't BT or Plusnet.Proud member of the wokerati, though I don't eat tofu.Home is where my books are.Solar PV 5.2kWp system, SE facing, >1% shading, installed March 2019.Mortgage free July 20230 -
Agree A&A or Zen have good customer service .
Am i reading right you want broadband but have a BT line rental that you want to continue to use .
Your internet will come down the same BT wire as BT or Plusnet . So i would be checking why its a slow service first .0
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