End of MSE Collective 2015

Former_E.ON_Company_Representative:_Malc

Sosumi wrote: »

Yes, st999, you can do it. It’s a crafty tactic and E.ON, being efficient, will normally perform promptly its own end of your subsequent switch away.

The risk you do take is that if the supplier to which you then go, or the comparison site performing your switch to it, screws up, you could find yourself stuck on E.ON’s (extremely expensive) standard variable tariff for a lot longer than you intended while the mess gets sorted out. And this could prove more costly than paying E.ON’s exit fees.

Spot on Sosumi. Unit prices on our standard Energy Plan aren't as competitive as many of our fixed term deals including those offered through third parties like MSE's Cheap Energy Club and the EnergyHelpLine. As above, customers changing supplier within the Price Protection Window will be protected from higher unit prices and exit fees provided the new provider applies for the account within the timeframe.

Malc

Former_E.ON_Company_Representative:_Malc

Brutie wrote: »

Yes I am on the same MSE Collective tariff with EON, who are now pushing me to sign up again.

Any news of another MSE Collective deal ?

I have 12 electricity accounts so this is a big thing for me .

Kind rgds,

Brutie

Hello Brutie and welcome to the Forums.

Hope the information I posted above about the Price Protection Window is of interest. Just to let you know, if we don't hear from your chosen supplier or you don't choose another tariff, your account will automatically default to our standard Energy Plan once your MSE Collective deals end.

Malc

Former_E.ON_Company_Representative:_Malc

zantos wrote: »

I also am getting to the end of my MSE switch and following government advice opted for a smart meter from E.ON. BAD IDEA, now if I try to switch, my smart meter becomes useless - especially as I have economy 7 and the only options I have is continuing with the same meter by using it as "non-smart" i.e. manual readings or having another meter change. So much for standards within the electricity industry - I realise my "internal" apparatus wouldn't work but would have thought suppliers could have a standard for smart meters as they have for the older meters so they could still be used for on-line access negating the need for manual readings. :mad:

Totally take your point zantos. At the moment, whilst changing supplier means you'll still be able to use your Smart Meter as a conventional meter, it'll lose many of its smart functions. It may need to be read manually as it's likely it won't be able to send us readings remotely. Also, the Energy Display that comes with the meters will no longer show usage in pounds and pence although it'll continue to give this in kWh.

This is only temporary until all suppliers use a centralised database through the Data Communications Company (DCC) to look after the Smart network. The DCC will pass meter readings to the current supplier. It's hoped this will be in place later this year.

We're also looking at developing smart technology and there's a new type of smart meter coming on line to make the situation you're in a thing of the past. We're hoping to be able to off this in the coming months.

Understand, this isn't much use to you now, but thought I'd mention it for the future. Ultimately, the aim is for customers to be able to switch supplier without losing smart capability.

Sorry I'm unable to offer much at the moment zantos but hope this is of interest going forward.

Malc

Consumerist

molerat wrote: »

I would like to see in writing where the switching window is from day 49 without prior notification from your supplier. OFGEM state that suppliers must inform you between day 49 and 42 after which you can switch without penalty. That is why day 42 is fireproof and unambiguous.

It's in the Standard Licence Conditions. I did link to it in a post earlier in the thread but, strangely, it seems to have disappeared so I'll post the link again to see if it disappears again.

<Gas & Electricity: Standard Licence Conditions - the switching window>

Edit
Although the SLCs require the supplier to notify a customer within 42 - 49 days of the end of contract, they do not require the customer to wait to receive that notification.

Edit2
If our wonderful Board Guides delete it again I'll post it again (and again, if necessary), until they give me a good reason to withhold the information.

poppasmurf_bewdley

I'd agree with you. But then we would both be wrong.

molerat

Consumerist wrote: »

It's in the Standard Licence Conditions. I did link to it in a post earlier in the thread but, strangely, it seems to have disappeared so I'll post the link again to see if it disappears again.

<Gas & Electricity: Standard Licence Conditions - the switching window>

Edit
Although the SLCs require the supplier to notify a customer within 42 - 49 days of the end of contract, they do not require the customer to wait to receive that notification.

Edit2
If our wonderful Board Guides delete it again I'll post it again (and again, if necessary), until they give me a good reason to withhold the information.

It seems that the SLCs are better worded than the guidance to switching that OFGEM issues to customers which is where my original opinion came from.

Consumerist

molerat wrote: »

It seems that the SLCs are better worded than the guidance to switching that OFGEM issues to customers which is where my original opinion came from.

In the vast majority of cases, the difference is probably academic but there may be exceptional occasions where it could mean the difference between getting or losing a particular tariff before it is withdrawn.

It is possible that some suppliers might want you to believe that you must wait for the notice but the SLCs seem pretty clear (to me, anyway) on the definition of the switching window if it comes to an argument.

That said, most laws and regulations could be open to interpretation.

poppasmurf_bewdley

Sosumi wrote: »

You’re wrong already. If it helps you, I’m not expecting it to be either you or I.

WAIT…I’m trying to imagine you with a personality. But there again, your name indicates you have disagreements with lots of people. It's good to know I'm not alone.

fredandwilma

poppasmurf_bewdley wrote: »

WAIT…I’m trying to imagine you with a personality. But there again, your name indicates you have disagreements with lots of people. It's good to know I'm not alone.

To digress, it's also a Restaurant in Jerusalem which serves kosher sushi.


I like the look of these dishes. Very healthy. Personally, i fancy the Orange Roll.


http://www.sosumisushi.co.il/

Berylljean

I too am on the Eon fix which for me ends on 29th September. The best they can offer me is an increase of £7.53 per month but as there is a deal on the Cheap energy club site which offers a payment of £4 less than I am paying at present (plus I'll get the money back from switching) I am considering taking this up before that deal disappears.