incorrect information on p45

naomiiamy

My partners p45 has the wrong information on it - the tax figure is £31.40 when it should be £621.32. HMRC have told us to contact the employer to get it changed. However when we called the employer they told us they don't make mistakes and won't change it. How do we go about getting it changed? Should we just keep calling his old employer til it's sorted? Hmrc have made it clear they are unable to amend it but the employer isn't being very helpful! Unsure what to do!

Darksparkle

You already have a post about this.

naomiiamy

Darksparkle wrote: »

You already have a post about this.

I was trying to make the question clear - on the other post everyone is asking about what the figures are. I'm asking how I get the p45 changed when the employer won't help

chrisbur

naomiiamy wrote: »

I was trying to make the question clear - on the other post everyone is asking about what the figures are. I'm asking how I get the p45 changed when the employer won't help

With the full details it may be possible to understand what has happened and with that understanding to give informed advice. Otherwise any advice has to be based on guesswork which I try to avoid.

Darksparkle

Employers shouldnt issue another P45.

If incorrect, they should give written confirmation of this.

HMRC won't change it because it's not them that issue it.

Pennywise

If it's quite a common scenario for a leaver, sounds like he "left" in June and the employer told HMRC he left in June, and then it came to light there was a small payment still due, so they put him back on the payroll in July (under a different employee name) to pay the balance, so there may well be two P45s, one for the original leaving date of June, and then another for the final balance payment in July. I'm pretty sure that's what the HMRC instruction manual says to do with an extra payment once the employee has officially left and a P45 issued, so you do end up with two records and 2 P45s.

Darksparkle

Pennywise wrote: »

If it's quite a common scenario for a leaver, sounds like he "left" in June and the employer told HMRC he left in June, and then it came to light there was a small payment still due, so they put him back on the payroll in July (under a different employee name) to pay the balance, so there may well be two P45s, one for the original leaving date of June, and then another for the final balance payment in July. I'm pretty sure that's what the HMRC instruction manual says to do with an extra payment once the employee has officially left and a P45 issued, so you do end up with two records and 2 P45s.

No they wouldn't issue a second P45

https://www.gov.uk/employee-leaving

dawyldthing

If you have a recent wage slip it might be worth sending that to the tax office and get them to sort it out

SuzieSue

Did your wife give the P45 to her new employer and did they use the figures from it? If they did, then their payroll system should have corrected the incorrect figure.

Is it just the tax figure which is incorrect? Are the other figures correct?

What did HMRC say when you said that the employer would not correct it?