New car nightmare - current insurer can't update cover but still being penalised?

Oli.s

You won't loose 9 years no claims, you just won't get the anything for this period of cover. If you have 9 now, you'll still have 9.

takman

khgibb wrote: »

Ha, don't buy a new one? At 7 months pregnant I don't think staying with an old and increasingly unsafe car is really an option

No one else I know had had their current insurer refuse to update their policy in this way when they have changed cars. Just think it is daylight robbery given the new car is exactly the same make and model, just newer!

But it's also common sense to ring your insurance company before you buy a new car to find out how much the insurance will cost!. Then you would have found out they wouldn't have been able to cover you.

Also a 12 year old car shouldn't be unsafe unless it wasn't maintained properly!.

roddydogs

Did you ask why they wouldn't cover the new car? it cant be values as they would just increase the premium. Is it high powered or what?

mattk_180

It can be values. Depending on the OP's personal circumstances, or even just general underwriting criteria, it may prevent the insurer from offering quotes to this person for vehicles over £X.


I don't want to repeat what others have said, but this is a perfect example of why you should call your insurer/broker before committing to the purchase. As soon as you tell the advisor on the phone that you've already bought it, chances are they are sitting there hoping it goes up to teach you a lesson.


They're well within their rights to not insurer your new vehicle, however most companies will in fact waive the cancellation charge if you have no choice but to cancel because they can't cover you any longer.


Doesn't mean they will, but just politely request that as you have to cancel due to their underwriting criteria and not by your choice, would they kindly remove/reduce the cancellation charge.

teddysmum

Why insurers refuse cover is sometimes a mystery :


Saga insure our old mark 1 Punto, but have twice refused to insure the mark 3 Punto Sporting (no reason given).


We assumed that they don't like their 'oldies' driving Sporting models, yet recently, I found that they did insure my sister's Mazda MX5, which is a sports car. (At the time she had a history of three accidents, whereas we had none, so it wasn't based on accident history).

mattk_180

teddysmum wrote: »

Why insurers refuse cover is sometimes a mystery :


Saga insure our old mark 1 Punto, but have twice refused to insure the mark 3 Punto Sporting (no reason given).


We assumed that they don't like their 'oldies' driving Sporting models, yet recently, I found that they did insure my sister's Mazda MX5, which is a sports car. (At the time she had a history of three accidents, whereas we had none, so it wasn't based on accident history).

There will definitely be a reason. If the advisor won't give you one then they are either being too lazy to check or don't know their own policies well enough.


If you keep pushing for a reason, requesting it to be referred to the underwriter directly if necessary, you should eventually get your answer (as much as you might not like/agree with it!).

Quentin

Insurers don't have to give you a reason as to why they don't "like" your proposed car!


They are not obliged in any way to guarantee to continue cover if you change the goalposts! (Which the OP has)