Halifax statement

Sncjw

Hi j paid my Halifax clarity card for June's monies in July so it should be paid and on my banking statement it showing as paid. However this months statement total is as if that amount is still not paid. I have spent no where near that amount shown in the last month.

What can I do. I have tweeted Halifax

[Deleted User]

Phone Halifax.

bengal-stripe

Sncjw wrote: »

However this months statement total is as if that amount is still not paid......What can I do. I have tweeted Halifax

Insted of tweeting, you could have checked your statement first.
Maybe your payment did arrive after the statement was compiled.

forgotmyname

I pay my Halifax CC online from my Halifax account and it can take a couple of days to show its been paid.

My available funds are less, but no transaction shows on the current account and the card amount still shows the original figure. Usually just a couple of days though and it then shows correctly.

Just found out the Android app wont work if you root the phone.

Sncjw

I paid it weeks ago though so it's cleared and it does show on my statement list. I did check my online account prior to posting this.

I can't call because I'm deaf and the branches close when I finish work

nb0825

The balance doesn't change until the DD is taken from the previous statement. It will say on the statement what date its due. No interest is payable as long as the DD goes through

dresdendave

nb0825 wrote: »

The balance doesn't change until the DD is taken from the previous statement. It will say on the statement what date its due. No interest is payable as long as the DD goes through

The OP has made no mention of paying by DD. The way they have worded the post suggests a form of manual payment.

jonesMUFCforever

Could it be that the OP has more than one Halifax card and the payment has been credited to the wrong card?

Sncjw

No I only have the one crdit card and I've got dd set up as a back up by I pay manually

Sncjw

My bill last month was just over £500 and paid it. It shows it as credit and payment received. This months statement is £600 I've spent no where near that amount and it's the previous months added on I belive

PeacefulWaters

Sncjw wrote: »

My bill last month was just over £500 and paid it. It shows it as credit and payment received. This months statement is £600 I've spent no where near that amount and it's the previous months added on I belive

Do you have online banking?

Have you rung them?

There is little chance of anybody here being able to sort it out for you.