Rosendales now Bwlegal

Mabinogion

Hello today we received two letters from BWlegal saying 'Your account has been passed to our legal team' and that as we have failed to make arrangements to pay our account balance it has now been passed to BWlegal: and threatening us with court and to pay up or else sort of thing:
So right from the start in 2011 we have followed advice on this forum not once contacting them by letter or phone and now this they just wont give up so what do I do now? I am starting to think maybe I should have paid the fine at the start of this as reading all this new stuff is worrying me because now I really don't know what to do and am quite confused.
I looked on all the forums for advice at the time and was told by nearly everyone to completely ignore any letters that they would send and was shown the order in which they would come and so they did ~ like the first being the Parking notice then the Roxburghe Debt Collectors letter dated April 2012 for £132.00 each letter then the Graham White Solicitors dated April 2012 adding on costs making it now to £207.25 each letter then a Final Warning from Graham White Solicitors dated April 2012 stating £132.00 each letter and each time I was told to ignore them and not to contact them at all but today May 2015 I have received two letters from Rossendales Collect telling me that £30.00 has been added to the original balance making it £100.00 (each letter) and that they were pleased to inform me that their client has agreed to a substantial discount of the outstanding balance if the settlement figure was paid within 14 days, the usual red bold lettering underneath with their phone number etc.
So after ignoring them all this time I now don’t know what to do. I am a pensioner and cannot afford this amount and was wondering if I should have paid up in the very beginning rather than have all this worry now after all this time. They have never phoned me or us contacted them so what should I do now as it seems that the advice is different now since 2011.

Haven't got a clue now so any advice that's easy to understand please?
Worried Granny ~ again

Redx

use the forum search box (and google) and the search term BW LEGAL £54

follow the same advice given to the dozens of other posters here and over on pepipoo forums, but only from this year , 2016 , nothing older is relevant now

and you seem to have missed reading this ROSSENDALES thread lower down page 1 too

https://forums.moneysavingexpert.com/discussion/5035663

there are hundreds of these letters currently being sent out

read post #9 here , it may help explain matters to you

https://forums.moneysavingexpert.com/discussion/5502974

The_Slithy_Tove

Old thread: https://forums.moneysavingexpert.com/discussion/5243885

Ignoring was absolutely the right thing to have done at the time. Threatening legal action now just shows their desperation. As you were told previously, there is no Keeper Liability, so they can only claim from the driver, and they don't know who that was.

You don't have to look very hard both here and on Pepipoo.com to see that BW Legal seem to be sending out these letters by the barrowfull. There is therefore plenty of advice on those threads as to what to do. If the letter appears to be a Letter Before Claim, then it should be responded to accordingly.

Mabinogion

Well it's a letter from Excel Parking with the title underlined saying:


Your Account has been passed on to our Legal Team

As you have failed to make arrangements to pay the balance it is has now been passed on to BW Legal.......
and telling me to contact them.


the other letter that came with it is from BW Legal telling me that they have been contacted by Excel Parking Services Ltd to contact me and that I should contact them by there Customer Portal etc to resolve this issue and telling me what to do next by contacting them.


I am so confused as to whether I have to contact them or ignore this as my 2 PCN's were in Nov 2011 and if I don't do anything I will automatically get a CCJ so some are telling me not to bother as it's too long ago and some are saying I should contact them, I know there is a lot of threads on here but I can't get to understand what I should do.
Thanks again.
So

HO87

Please read some of the other current VCS/BW Legal, Excel/BW Legal threads - there are quite a few of them. (VCS and Excel are sister companies hence the tie up).

Also have a read through the Newbies thread as to what to do.

You cannot automatically be given a CCJ unless you ignore everything. You should never ignore a Letter Before Action/Letter Before County Court Claim or, indeed, a Claim form from the County Court.

As the matter dates back to 2011 then the keeper liability provisions of the Protection of Freedoms Act 2012 cannot be used to pursue you.

The first thing you should do - please - is to go and put the kettle on, make a cup of tea/coffee or pour a glass of wine/beer/cider/squash/juice then sit down and chill. There is nothing to panic about.

And before you ask, yes I've been to the small claims court and had to suffer all the hassles of that and at a time when there was no dedicated forum to seek assistance from.

Herzlos

Ignore them at this stage - it's just debt collection. If you get a Letter Before Action / Claim, or an actual court claim, then you need to respond.

But for invoices pre 2012 it's unlikely they will do more than send some letters.

Redx

you should be sending them one of GAN,s letters as a pre-cursor to a court claim

you cannot get a CCJ without a court claim (MCOL) , and even then it only becomes a CCJ at the end of the process if you lost and did not pay the judgment of the court within a proscribed time frame (typically up to 28 days after the judgment)

so even if you lost in court, you would pay up promptly and that would be the end of it

at this stage you would be better to play "letter tennis" by treating it as if its an LBC and responding using cleverly worded replies that GAN over on pepipoo has authored

if you continue to ignore, an MCOL from Northampton will drop on your doormat within a few months or less and you definitely DO NOT IGNORE that letter

arthurx1234

As above advice, its a standard letter, I have had one.
Read the forum advice --DONT PANIC.
Possibly a well worded robust response, basically telling them to F.R.O.
End with something like (taken from another forum) "[FONT=&quot]Any further communications, other than to confirm you will not be pursuing me for this preposterous charge will be treated as harassment."[/FONT]

Arthur Brexit

Fixtrace6

I received a letter from bw legal about a pcn from early 2012. Someone had signed it BW Legal as if that was their name. Is that what you have at the bottom of your letter? If so I have been told it cannot be a LBA because that needs to signed by a real person.

HO87

Fixtrace6 wrote: »

I received a letter from bw legal about a pcn from early 2012. Someone had signed it BW Legal as if that was their name. Is that what you have at the bottom of your letter? If so I have been told it cannot be a LBA because that needs to signed by a real person.

I fear the person who advised you that a LBA must be signed by a named person was mistaken and was confusing the requirement that a court claim form issued by a limited company must be signed by a director or authorised company officer.

That aside, if you have received a letter entitled "Letter Before Action" you would most unwise to ignore it for the want of a signature. The way in which the letter is signed is entirely normal for solicitors' letters.

Mabinogion

Hello
Thanks for your replies


The letter I have is just a letter with their office hours etc on one side and a 'Manage Your Account Online' with their web address and just saying 'Dear Sir/Madam ....and details of my car and date/time/where the car park was and telling me of the balance due for the avoidance of any doubt is £90 plus their £54 and that because I didn't raise an appeal within the 28 days of the PCN (which was Nov 2011) the balance remains outstanding and that they require payment within 16 days from the date of the letter or they will seek their clients instructions (Excel) to commence legal proceedings against me and on the bottom it does have a squiggly hand written BW Legal signature above the type written one.


on the the back just all of the ways to pay them by DD Online Card Cheque...


so what is an LBA is this letter a Letter Before Action?