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UKPC demanding the keeper identify the driver?

Hi, a young relative of mine recently received a ticket in an industrial estate in Cambridge, from UK Parking Control, for the driver being parked 'longer than the maximum period permitted'.

I sent my relative the template letter to send and they have received the response shown below.

My hunch is that this is a ploy to cause the keeper to admit they are the driver. Is this correct?

What's the best response?

Thanks

IMG_6468.jpg
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Comments

  • pappa_golf
    pappa_golf Posts: 8,895 Forumite
    1,000 Posts Combo Breaker
    sit and await a POPLa code
    Save a Rachael

    buy a share in crapita
  • Herzlos
    Herzlos Posts: 15,706 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    Exactly; you don't do anything. They are hoping you'll name the driver, but if you don't they'll just reject your appeal (which they'll do anyway) and give you a POPLA code.
  • P-Ride
    P-Ride Posts: 106 Forumite
    Great, cheers.

    What tends to happen after getting the POPLA code?
  • tykesi
    tykesi Posts: 2,061 Forumite
    1,000 Posts Combo Breaker
    You appeal to POPLA.
  • bod1467
    bod1467 Posts: 15,214 Forumite
    And this is all described in the NEWBIES FAQ. (The process only ... there is NOT a template POPLA appeal).
  • beamerguy
    beamerguy Posts: 17,587 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    It's just the monkeys at UKPC trying it on again.

    As a BPA member, UKPC can access the DVLA but only for the keepers details. They are not entitled to know who the driver is/was
    And, you are not about to tell them ....... nobody should
  • Fruitcake
    Fruitcake Posts: 59,440 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    I think a complaint to the BPA and DVLA is in order as they are deliberately misrepresenting the wording of POFA 2012. They have said the keeper should tell them the driver's details which is not what the Act says. They may invite the keeper to tell them, but there is no requirement to do so. The word "should" implies an obligation that the Act does not in fact require.
    I married my cousin. I had to...
    I don't have a sister. :D
    All my screwdrivers are cordless.
    "You're Safety Is My Primary Concern Dear" - Laks
  • P-Ride
    P-Ride Posts: 106 Forumite
    Hey guys, here's their response.

    Looks like it's POPLA appeal time!

    Any guidance? Worth using the point by Fruitcake, that they've mis-represented POFA 2012?

    Cheers

    Tamara.png
  • pappa_golf
    pappa_golf Posts: 8,895 Forumite
    1,000 Posts Combo Breaker
    yes and that letter is dated the 28/09 , we are noew on 11/10 so that is 2 weeks ago (14 days) , check the date of the popla code on parking cowboys site http://www.parkingcowboys.co.uk/popla-code-checker/


    watch that cut off date carefully
    Save a Rachael

    buy a share in crapita
  • Carthesis
    Carthesis Posts: 565 Forumite
    Plus they're definitely and definitively quoting POFA2012, so they can't weasel out by claiming they're working under the reasonable presumption the keeper is the driver.
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