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Have I Got PPI?

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I'm sure this has been asked before, but I'm confused about how you find out if you have PPI.
I tend to only keep 5 years of paperwork and therefore have no record of whether or not I've been missold PPI. Claims companies seem to only need a minimal information (name and address?) in order to find out if you have a complaint.

My question is, if I have no paperwork, should I scrap the idea? If not, are there resources that I can use to find out or am I limited to using a claims company?

It's the Egg credit card PPI that has sparked my interest as I've had one since 2003, but I've also had numerous loans over the years.

Comments

  • [Deleted User]
    [Deleted User] Posts: 35,242 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    It will say on your paperwork, especially your statements, if you had PPI.

    Claims companies simply follow the same process as you, but take a 40% cut for providing the stamp. You may be able to source your own stamps locally for less than they will charge.
  • dunstonh
    dunstonh Posts: 119,617 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    Claims companies seem to only need a minimal information (name and address?) in order to find out if you have a complaint.

    That is what they like you to think. It is BS though.

    Most bank/card providers only need your name and address history to find your records. Sometimes older records are harder but most are fine with name and address.

    CMCs will tell you that you have a complaint every time. Even if you don't. They have nothing to lose.
    My question is, if I have no paperwork, should I scrap the idea? If not, are there resources that I can use to find out or am I limited to using a claims company?

    CMCs use the same free of charge complaints process you would use if you did it. So, why not do it yourself. The success rate on complaints is higher for own complaints.
    I am an Independent Financial Adviser (IFA). The comments I make are just my opinion and are for discussion purposes only. They are not financial advice and you should not treat them as such. If you feel an area discussed may be relevant to you, then please seek advice from an Independent Financial Adviser local to you.
  • charl13is
    charl13is Posts: 5 Forumite
    dunstonh wrote: »
    Most bank/card providers only need your name and address history to find your records. Sometimes older records are harder but most are fine with name and address.

    Thanks dunstonh, so what would a recommended approach be for an Egg Card customer with no records?
  • [Deleted User]
    [Deleted User] Posts: 26,612 Forumite
    Eighth Anniversary 10,000 Posts Name Dropper Photogenic
    charl13is wrote: »
    Thanks dunstonh, so what would a recommended approach be for an Egg Card customer with no records?
    Contact Barclaycard who took over Egg.

    However, if records no longer exist then it doesn't matter whether you employ a company or not as your "complaint" will be over before it's begun.

    The same is true if your enquiry reveals that you didn't have PPI (or never paid any).
This discussion has been closed.
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