We're aware that some users are experiencing technical issues which the team are working to resolve. See the Community Noticeboard for more info. Thank you for your patience.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

Debenhams Store Card - PPI Claim

Options
1235»

Comments

  • -taff
    -taff Posts: 15,340 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    We don't know anything. You will have to contact them and ask about the status of your complaint.
    Non me fac calcitrare tuum culi
  • Hi there,
    Back in 2008, I started a claim against Gentworth Insurance regarding my Debenhams (taken out in 1993) and Monsoon store cards (taken out in 2001). This is because the PPI scandal was just beginning to surface. Gentworth turned down my applications and I cancelled my cards. Last week July 2020 out of the blue, I got an acknowledgement from Santander offering my £156 for returned commission on my Monsoon card. I rang Santander as It has been 12 years since my "failed" claim. I was then surprised to learn from the adviser that I had been awarded over £13,240 in March 2016. When I stated that I have never received this money the adviser hesitated and then said they had made a mistake. I am now beginning to wonder.. What shall I do? Shall I chase my claim again? Could this really be a mistake?  
  • -taff
    -taff Posts: 15,340 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Have you read the rplies? It'll be the same reply from anyone unless you know Mystic Meg.
    Non me fac calcitrare tuum culi
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 350.9K Banking & Borrowing
  • 253.1K Reduce Debt & Boost Income
  • 453.5K Spending & Discounts
  • 243.9K Work, Benefits & Business
  • 598.8K Mortgages, Homes & Bills
  • 176.9K Life & Family
  • 257.2K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.