State Bank of India

furiousoffrensham

A warning to potential savers with this bank.


I put money into their Instant Access Account. They should rename it 'No Access'.


I noticed that my linked account had not been set up. I completed an online form to ask for it to be set up correctly as I wanted to transfer money out of my account. After over a week: no linked account was set up and there was no response to my request, not even an acknowledgement.


I called to find out how to close the account. I was told I had to write in.


I wrote a letter, sent with a 1st class stamp, asking for my account to be closed and providing the details of the bank account the money should be sent to.


After over a week: no money in my account and no response to my letter, not even an email acknowledgement.


I emailed Customer Services and submitted a complaint, saying to both that I would contact the Financial Ombudsman if the money was not in my account by the end of the week. So far nothing.....

eskbanker

furiousoffrensham wrote: »

A warning to potential savers with this bank.

If you search the forum for 'State Bank of India' you'll find many similar tales, so warnings are only effective if people read them before taking action!